Registrar

Mymlc; Missouri; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Concierge services

Employee lounge

Wellness programs

Free parking

On-site health clinics

Virtual health clinics

Job summary

Mosaic Life Care in Saint Joseph, MO is seeking a patient registrar on-site to greet patients, collect demographics and insurance details, and guide them to the proper clinic area. The role includes handling co-pays, forms, and driving a positive patient experience.

The candidate will ensure accurate data entry in the EHR, coordinate with staff on delays, and support financial counseling referrals as needed. A healthcare environment familiarity is preferred.

Qualifications

• Associate's Degree or Business College Certificate preferred.
• Experience with computer data entry, customer service, collections, and EHR preferred.
• Knowledge of medical terminology and billing/insurance coverage preferred.

Responsibilities

• Greet patients and register them, assist with check-in on the kiosk, and escort to clinical areas.
• Ensure complete and accurate demographic and financial information is entered in the EHR.
• Obtain and collect necessary forms (consent, HIPAA, billing procedures, ABN, etc.).
• Collect patient copayments and reconcile payments daily.
• Provide patient estimates for copay, deductible and coinsurance for services.
• Perform initial financial assistance screening and refer to financial counseling.
• Communicate with clinical staff about appointment delays.

Skills

Customer service

Data entry

EHR

Medical terminology

Billing/insurance

Education

Associate's degree or certificate

Tools

None

Job description

Saint Joseph, MO, United States (On-site)

Job Description

Responsible for creating a first impression of the organization to patients and families. The registrar performs tasks such as collection of patient demographics, collection/verification of medical insurance, registration documents, co-payment collections, etc. This role also includes providing any scheduling delays and serves as direct contact and resource for the patients. The registrar will greet patients and visitors, assist with navigation to their appointment(s) and assist with assisting patients in using the Kiosks. Assures confidentiality of information regarding patients and caregivers.

Responsibilities

Job Duties

• Greet patients, completes patient registration including assistance with check-in on the kiosk, and provides direction and/or escorts patients to clinical area.
• Ensure that complete and accurate demographic and financial information has been obtained from the patient and entered in the EHR.
• Ensure patients sign and receive all necessary forms, including but not limited to General Consent to Treat, HIPAA Privacy, organization’s billing procedures, medical necessity form (ABN), etc.
• Collect patient copayments and reconcile payments daily.
• Provide patient estimates, including copay, deductible and co-insurance for scheduled and unscheduled services.
• Performs initial financial assistance screening and refers patient to financial counseling.
• Communicate with clinical staff to keep patients informed of appointment delays.
• Works patient registration work queues: correcting any registration errors that may have occurred.
• Develops and maintains a positive working relationship with peers.
• Demonstrates an understanding of teamwork and the Mission, Vision, and Values of the organization.
• Other duties as assigned

Education

• Associate's Degree or Business College Certificate – Preferred

Work Experience

• Computer data entry, customer service, collections, and EHR experience – Preferred
• Working knowledge of medical terminology and billing/insurance coverage – Preferred

Licenses and Certifications

Travel Requirements

• Must be able to travel between various system facilities and off-site locations as needed.

About Us

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Job Info

• Job Identification 1917
• Job Category Business Professional
• Posting Date 07/16/2026, 03:13 PM
• Locations 101 Mosaic Court, Saint Joseph, MO, 64506, US (On-site)