Access Representative - Medical Center Registration

Mosaic Life Care; Saint Joseph (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Concierge services

Employee lounge

Wellness programs

Free parking

On-site health clinics

Job summary

Mosaic Life Care in Saint Joseph, MO, is seeking an Access Representative at Medical Center Registration to collect patient information and support timely care delivery. This on-site role serves as the receptionist for the provider's office, handling check-in/check-out and patient communications.

Expect duties in data entry, appointment coordination, and release of information while maintaining strict confidentiality.

Qualifications

• H.S. Diploma or GED required.
• Preferred associate degree or business college certificate.
• Experience with computer data entry and customer service preferred.
• Knowledge of medical terminology is a plus.

Responsibilities

• Schedules, reschedules, and cancels patient appointments; check-in and check-out in clinic.
• Enter patient data into computer systems; patient registration and visit creation.
• Communicate with patients about appointments and documentation.
• Prepare release of information and consent forms; coordinate with providers.
• Answer phones and act as receptionist for patients and staff.
• Maintain confidentiality of patient and hospital information.
• Attend departmental meetings and support additional duties as assigned.

Skills

Data entry

Customer service

Receptionist duties

Communication

Education

High school diploma or GED

Associate degree / business certificate (preferred)

Tools

EMR/EHR systems

Computer data entry

Job description

Access Representative - Medical Center Registration

Saint Joseph, MO, United States (On-site)

Trending

Job Description

The Access Representative works under the supervision of the Clinic Manager and Access Representative - Lead. The Access Representative performs tasks, which are directed towards the collection of patient information and its custodianship. Works as a receptionist for the provider's office to support patient care delivery and follow up.

Responsibilities

• Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative. Performs check in and check out functions in clinic.
• Enters patient data into computer systems accurately and completely. This includes patient registration, medical record assignment, and visit creation.
• Communicates with patients regarding appointments, completion of insurance forms, medical releases and other documentation.
• Prepares release of information and consent forms for patient signature according to applicable statutes, sends requests to other health care provider(s) and coordinates the receipt of this additional information for the physician(s) and other health care providers.
• Answers the phones, makes necessary calls and acts as a receptionist for patients, visitors, providers and hospital staff.
• Receives and relays information to providers, nursing personnel, patients, family members and visitors by acting as a communication liaison.
• Contacts other departments for orders received if STAT or NOW. Assist in scheduling with Ancillary Departments when necessary.
• Assures confidentiality of information regarding patients, hospital personnel, and medical staff.
• Other duties as assigned

• Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative. Performs check in and check out functions in clinic.
• Enters patient data into computer systems accurately and completely. This includes patient registration, medical record assignment, and visit creation.
• Communicates with patients regarding appointments, completion of insurance forms, medical releases and other documentation.
• Prepares release of information and consent forms for patient signature according to applicable statutes, sends requests to other health care provider(s) and coordinates the receipt of this additional information for the physician(s) and other health care providers.
• Answers the phones, makes necessary calls and acts as a receptionist for patients, visitors, providers and hospital staff.
• Receives and relays information to providers, nursing personnel, patients, family members and visitors by acting as a communication liaison.
• Contacts other departments for orders received if STAT or NOW. Assist in scheduling with Ancillary Departments when necessary.
• Assures confidentiality of information regarding patients, hospital personnel, and medical staff.
• Attends departmental meetings/in-services.
• Requests payment, balances receipts for deposit, prepares deposit, reconciles daily charge tickets.
• Other duties as assigned

Education

• H.S. Diploma - GED or HiSET equivalent - Required
• Associate's Degree - Or business college certificate - Preferred

Work Experience

• Computer data entry, customer service, collections and medical record responsibility experience - Preferred
• Knowledge of medical terminology - Preferred

Licenses and Certifications

• Upon Hire

Travel Requirements

• Must be able to travel between various system facilities and off-site locations as needed. - Required

About Us

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Job Info

• Job Identification 2102
• Job Category Clinical Support
• Posting Date 08/11/2026, 02:42 PM
• Job Shift Variable
• Locations 5325 Faraon St, Saint Joseph, MO, 64506, US (On-site)