Maryville Access Representative - Admitting & Registration

Mymlc; Maryville (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Concierge services

Employee lounge

Wellness programs

Free parking

Job summary

Mosaic Life Care is seeking an E.D. Access Representative to greet patients, register accounts online, and maintain accurate data per Patient Access standards.

The role involves verifying insurance, collecting payments, obtaining signatures, and coordinating with clinical teams. A strong typing speed and customer service background are required, with BLS and travel between facilities may be needed.

Qualifications

• Typing speed of 35 wpm required.
• Minimum customer service or medical office experience preferred.

Responsibilities

• Registers or activates patient accounts timely and accurately.
• Obtains required signatures for consent to treat, insurance, and privacy.
• Knowledge of Medicare and commercial insurance to determine payor information.
• Routes patients to ensure tests are completed in the correct order.
• Verifies insurance eligibility at every encounter; collects deductibles and co-pays.
• Maintains confidentiality of patient, hospital, and staff information.
• Attends departmental meetings and other duties as assigned.

Skills

Typing 35 wpm

Customer service

Education

High School Diploma or GED

Medical terminology course

Job description

Trending

Job Description

The E.D. Access Representative works under the supervision of the Manager. The E.D. Access Representative greets patients and visitors, ascertains their needs, and presents a professional, courteous appearance. Registers patients timely and accurately online. Follows Patient Access standards to ensure adequate data collection and distribution.

Responsibilities

• Registers or activates patient accounts timely and accurately, updating if necessary to ensure the integrity of the database, registers medical center outpatient, lab specimens, and emergency room patients.
• Obtains appropriate signatures for the following: Hospital Consent to Treat, Assignment of Insurance Benefits, Notice of Privacy Practice if applicable, Insurance pre-certification arrangements and financial responsibility, this includes contacting family, legal guardian, DPOA, or appropriate person when necessary for consent to treat.
• Must have knowledge of Medicare and commercial insurance requirements to determine primary and secondary payor information. Distributes Medicare Important Message as required by PRO Review. Provide Medicaid recipients and financial assistance applicants with appropriate financial assistance information.
• Routes patients to ensure proper tests are completed in the correct order to guard against treatment delay. Escorts patients and/or family to ancillary departments.
• Verifies Insurance Eligibility on every patient encounter. Collects deductibles and co-pay amounts from patients upon admission.
• Assures confidentiality of information regarding patients, hospital personnel and medical staff.
• Will have bi-weekly standby shift.
• Complies with all departmental standards regarding attendance/performance and acts as a role model for fellow staff members.
• Other duties as assigned

• Registers or activates patient accounts timely and accurately, updating if necessary to ensure the integrity of the database, registers medical center outpatient, lab specimens, and emergency room patients.
• Obtains appropriate signatures for the following: Hospital Consent to Treat, Assignment of Insurance Benefits, Notice of Privacy Practice if applicable, Insurance pre-certification arrangements and financial responsibility, this includes contacting family, legal guardian, DPOA, or appropriate person when necessary for consent to treat.
• Must have knowledge of Medicare and commercial insurance requirements to determine primary and secondary payor information. Distributes Medicare Important Message as required by PRO Review. Provide Medicaid recipients and financial assistance applicants with appropriate financial assistance information.
• Routes patients to ensure proper tests are completed in the correct order to guard against treatment delay. Escorts patients and/or family to ancillary departments.
• Verifies Insurance Eligibility on every patient encounter. Collects deductibles and co-pay amounts from patients upon admission.
• Assures confidentiality of information regarding patients, hospital personnel and medical staff.
• Will have bi-weekly standby shift.
• Attends departmental meetings/in-services.
• Complies with all departmental standards regarding attendance/performance and acts as a role model for fellow staff members.
• Other duties as assigned

Education

• H.S. Diploma - High School Diploma or GED equivalent - Required
• Medical terminology course - Preferred

Work Experience

• Typing of 35 wpm - Required
• 1 Year - Customer service, medical office background - Preferred

Licenses and Certifications

• Basic Life Support (BLS) - Required within 90 Days

Travel Requirements

• Must be ablet to travel between various system facilities and off-site locations as needed. - Required

About Us

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Job Info

• Job Identification 1495
• Job Category Clinical Support
• Posting Date 05/12/2026, 06:10 PM
• Job Shift Variable
• Locations 2016 S Main St, Maryville, MO, 64468, US (On-site)