Registered Nurse (RN) Hospital Liaison, Manager

Corewell Health; Indianapolis (IN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Life Insurance

Disability Insurance

Employee Assistance Program

Job summary

Corewell Health is seeking a Post-Acute Care Coordinator Manager in Indianapolis to lead a team of PACCs and coordinate patient transitions within the health system. You will ensure timely discharge planning and maintain strong relationships with hospital staff and healthcare professionals.

Responsibilities include overseeing operations, training staff, and ensuring adherence to Medicare and insurance guidelines while promoting patient safety and quality of care.

Qualifications

• Healthcare coordination and patient-focused care.
• Strong communication with patients, families, and staff.
• Ability to lead a multi-site care coordination team.

Responsibilities

• Oversee a team of Post-Acute Care Coordinators (PACCs).
• Ensure timely coordination of health care services per physician orders.
• Collaborate with hospital staff to manage discharge planning.

Skills

Compassionate communication

Patience

Attention to detail

Team leadership

Healthcare coordination

Education

Registered Nurse (RN) license

Job description

Our culture and people are what set us apart from other post-acute care providers.

We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

$10,000 SIGN ON BONUS Registered Nurse (RN)

Schedule: Monday - Friday 8:00am - 4:30pm

Agency: Redcrest Home Health, LLC

Location: Indianapolis, IN

HOW YOU'LL MAKE A DIFFERENCE:

As a Post-Acute Care Coordinator, Manager the work you do every day makes a difference in the lives of our patients by providing patient healthcare coordination services. You will lead a team of Post-Acute Care Coordinators (PACC) that assist the patient in transition of care from one setting to the next within the health system.

WHAT WE OFFER:

• We provide medical, dental, and vision insurance with flexibility for you to select what works best for you.
• Eligible teammates receive paid time off and may participate in the 401K, if they choose.
• Historically the company has matched 401K contributions which helps build your nest egg even faster.
• Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

HOW YOU'LL WORK:

You’ll provide oversight for your team and ensure eligibility for potential home care patients through knowledge of insurance, Medicare guidelines and medical documentation. You will work closely with the health system and develop and maintain relationships with healthcare professionals within the Hospital to identify the appropriate discharge destination.

MAJOR AREAS OF RESPONSIBILITY:

• Operations: Confirm complete and timely coordination of health care services and ancillary services according to physician orders. Hold self and team accountable for increased awareness of services offered.
• Hiring and Training: Select and onboard staff. Provide oversight for the training and orientation of all PACCs by educating them regarding the Company services i.e.: physician’s offices, long-term care facilities, rehabs, hospitals.
• Collaboration: Participate in care conferences and coordination of case management. Ensure all patient, Hospital and staff issues and concerns are fully resolved. Collaborate with PACCs to ensure servicing of account(s) to maintain facility relationships.
• Supervision: Directly supervise and manage all department employees and directly manage all employee relations issues.
• Discharge Planning: Work with PACC, hospital/facility personnel in the discharge planning process.
• Minimize Patient Risk: Promote well-being of patients as a part of the facility team(s).
• Policies: Maintain current knowledge of all Medicare/ Insurance / Company and Hospital guidelines, policies and protocol.

HARD & SOFT SKILLS:

• Compassionate communicator with a positive attitude
• Ability to identify a situation and handle it with the best possible solution with the attitude of doing the right thing for the right reasons
• Patience is a virtue when working with patients, families, physicians, and coworkers
• Attention to detail is critical, as is being observant and following directions

REQUIREMENTS:

• Registered Nursing (RN) License in the State of Services
• Multi-site Supervisory experience, effective communication skills, a high degree of creativity, and a high degree of decision making
• Healthcare experience is desirable
• Capable of all physical demands.

We are an Equal Opportunity Employer.

We’ll help you put your passion for patient care to work.

Alternate Solutions Health Network collaborates with health systems in joint venture partnerships to create a post-acute care solution to deliver efficient centralized operations that is patient focused.

Our company has been dedicated, since the very beginning, to transforming the quality of care for our team and our patients.