Registered Nurse - Region Transfer Center

SSM Health; St. Louis (MO); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus eligibility

Zusammenfassung

SSM Health in Missouri is seeking a Regional Transfer Center nurse to facilitate patient transfers from other facilities, physician offices, and clinics. This role emphasizes accurate documentation, rapid response to calls, and collaboration with receiving facilities to ensure safe admission and placement.

The position requires RN licensure, 5 years of acute care experience, and knowledge of EMTALA and transfer protocols.

Qualifikationen

• Graduate of accredited school of nursing or education equivalency for licensing.
• Five years registered nurse experience in acute care hospital setting.
• RN license in a compact state or Missouri division of professional registration; future RN in IL within 6 months per IDFPR provisions.

Aufgaben

• Facilitates, tracks and documents all hospital transfers in a patient-centric Transfer Center.
• Responds to calls quickly with strong customer service and manages the call queue.
• Collaborates with facilities based on service needs, geography, capacity and approvals.
• Follows EMTALA and program requirements through established policies and resources.
• Relays patient condition and ETA to physicians and facilities to prepare for admission and placement.
• Maintains accurate database of transferred patients from referral to inpatient placement.
• Establishes relationships with hospital medical staff and affiliate partners.

Ausbildung

RN education/licensing

Jobbeschreibung

Job Highlights

Join a team where your work matters—every moment, every patient,

every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Worker Type

Regular

Department

Patient logistics / Transfer Center

Schedule

11:00 pm-11:00 am, every 3rd weekend and holiday rotation. No on call.

Sign-On Bonus

Ask your recruiter about sign-on bonus eligibility

Job Summary

Responsible at the Region level for facilitating appropriate patient transfers into SSM Health from other healthcare facilities, physician offices and clinics.

Primary Responsibilities

• Practices in customer centric Transfer Center, responsible for facilitating, tracking and documenting all hospital transfers.
• Responds to phone calls quickly, demonstrating good customer service skills and manages the call queue, maintains composure and customer-centric communication with challenging callers.
• Collaborates with the appropriate facility based on services required, geography, facility capacity/capability, and obtains appropriate medical and administrative approvals.
• Follows specific protocols, policies, and utilizes established resources demonstrating an understanding of the program requirements including regulatory requirements for Emergency Medical Treatment and Labor Act (EMTALA).
• Relays information concerning the medical condition of the patient and the estimated time of arrival, to prepare physicians and facilities to receive patients, this includes working collaboratively with patient placement and other team members ensuring appropriate patient admission and placement and to implement plan of care.
• Uses problem solving skills, combined with established department processes to determine the best course of action which will be satisfactory to the patient, the physician, and the hospital.
• Enters and maintains accurate database of information for transferred patients. Accurately documents and monitors all activities associated with the transfer from the initial physician referral to inpatient admission and patient placement.
• Establishes and maintains a high degree of awareness and knowledge and relationships of hospitals' medical staff, services, and special programs, as well as with participating affiliate and rural partners for SSM Health.
• As an SSM Health nurse, I will demonstrate the professional nursing standards defined in the professional practice model. Uses the ANA Code of Ethics for Nurses to guide his/her response to the current and evolving health and nursing needs of our patients and our patient populations.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Education

• Graduate of accredited school of nursing or education equivalency for licensing

Experience

• Five years registered nurse experience in acute care hospital setting

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• Registered Nurse (RN) Issued by Compact State
• Or
• Registered Nurse (RN) - Missouri Division of Professional Registration
• And
• FUTURE - Registered Professional Nurse (RN) within 6 months - Illinois Department of Financial and Professional Regulation (IDFPR)
• Or
• Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)

Work Shift

Night Shift (United States of America)

Job Type

Employee

Department

8048000130 Missouri Patient Logistics

Scheduled Weekly Hours

36

Equal Opportunity Employer Statement

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.