Registered Nurse - Transfer Center

SSM Health; Oklahoma City (OK); On-site; USD 65,000 - 95,000; Part time

Job summary

SSM Health St. Anthony Hospital in Oklahoma City is seeking a qualified RN to coordinate patient transfers from other facilities, physician offices, and clinics at the region level.

This PRN per-diem role involves tracking, documenting, and orchestrating transfers with strong customer service principles. The incumbent will ensure timely communication, collaborate with appropriate facilities, and uphold EMTALA requirements while maintaining accurate transfer records and relationships with medical

Qualifications

• RN licensed professional nurse with current licensure in applicable states or compact state.
• Minimum 5 years of RN experience in an acute care hospital.
• Familiarity with EMTALA and patient transfer protocols.

Responsibilities

• Facilitates, tracks and documents hospital transfers in a customer-centric Transfer Center.
• Responds to calls quickly, demonstrates good customer service and manages the call queue.
• Collaborates with facility based on services, geography, capacity and approvals.
• Follows protocols and EMTALA requirements in transfer processes.
• Relays patient condition and ETA to prepare receiving physicians and units.
• Maintains accurate database of transferred patients from referral to admission.
• Develops relationships with hospital staff and affiliate partners for SSM Health.
• Performs duties per ANA Code of Ethics for Nurses and maintains professional standards.

Skills

Customer service

Documentation

Communication

Education

RN license

Job description

It's more than a career, it's a calling.
OK-SSM Health St. Anthony Hospital - Oklahoma City

Worker Type:
PRN1

Job Summary:
Responsible at the Region level for facilitating appropriate patient transfers into SSM Health from other healthcare facilities, physician offices and clinics.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Practices in customer centric Transfer Center, responsible for facilitating, tracking and documenting all hospital transfers.
• Responds to phone calls quickly, demonstrating good customer service skills and manages the call queue, maintains composure and customer-centric communication with challenging callers.
• Collaborates with the appropriate facility based on services required, geography, facility capacity/capability, and obtains appropriate medical and administrative approvals.
• Follows specific protocols, policies, and utilizes established resources demonstrating an understanding of the program requirements including regulatory requirements for Emergency Medical Treatment and Labor Act (EMTALA).
• Relays information concerning the medical condition of the patient and the estimated time of arrival, to prepare physicians and facilities to receive patients, this includes working collaboratively with patient placement and other team members ensuring appropriate patient admission and placement and to implement plan of care.
• Uses problem solving skills, combined with established department processes to determine the best course of action which will be satisfactory to the patient, the physician, and the hospital.
• Enters and maintains accurate database of information for transferred patients. Accurately documents and monitors all activities associated with the transfer from the initial physician referral to inpatient admission and patient placement.
• Establishes and maintains a high degree of awareness and knowledge and relationships of hospitals' medical staff, services, and special programs, as well as with participating affiliate and rural partners for SSM Health.
• As an SSM Health nurse, I will demonstrate the professional nursing standards defined in the professional practice model. Uses the ANA Code of Ethics for Nurses to guide his/her response to the current and evolving health and nursing needs of our patients and our patient populations.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Graduate of accredited school of nursing or education equivalency for licensing

EXPERIENCE

• Five years registered nurse experience in acute care hospital setting

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

State of Work Location: Illinois

• Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)

State of Work Location: Missouri

• Registered Nurse (RN) Issued by Compact State
• Or
• Registered Nurse (RN) - Missouri Division of Professional Registration
• And
• FUTURE - Registered Professional Nurse (RN) within 6 months - Illinois Department of Financial and Professional Regulation (IDFPR)
• Or
• Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)

State of Work Location: Oklahoma

• Registered Nurse (RN) Issued by Compact State
• Or
• Registered Nurse (RN) - Oklahoma Board of Nursing (OBN)

State of Work Location: Wisconsin

• Registered Nurse (RN) Issued by Compact State
• Or
• Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services

Work Shift:
PRN / Per Diem Shift (United States of America)

Job Type:
Employee

Department:
8092000129 OK Patient Logistics

Scheduled Weekly Hours:
0

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay(fees may apply)before payday.
• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.