Registered Nurse, Patient Navigator - Full Time

Mercy-Health-System-Corporation; Rockford (IL); On-site; USD 54,000 - 83,000; Full time

Job summary

Mercyhealth RN Patient Navigator coordinates care to ensure appropriate services and efficient resource use, guiding patients through discharge and post-acute planning. The role emphasizes compassionate, culturally sensitive nursing care within Mercyhealth’s integrated system across northern Illinois and southern Wisconsin.

Qualified candidates hold a BSN and active RN license; ACM certification is preferred.

Qualifications

• Graduate of an accredited nursing program.
• BSN or enrollment in an accredited BSN Completion Program accepted.
• Current Registered Nurse License in the state of practice, with ACM certification preferred.

Responsibilities

• Provides case management, advocacy, and care coordination to hospital patients to ensure seamless transitions and reduce readmission risk.
• Conducts early patient assessment to identify discharge planning needs.
• Creates individualized patient-focused plans for continuing care needs.
• Makes referrals to post-hospital care providers using community resources.
• Collaborates with healthcare team to ensure timely discharge and complete patient education and instructions.

Skills

Case management

Care coordination

Patient education

Communication

Time management

Education

BSN

RN license

ACM certification

Tools

Allscripts Care Management

Epic EMR

Job description

OVERVIEWThe RN Patient Navigator coordinates and facilitates patient care activities to assure appropriateness of services and efficient utilization of resources, improve coordination of care across the health care continuum, and to contribute to improved patient satisfaction and outcomes. Provides compassionate, culturally sensitive, holistic nursing care to patients in a clinical setting, supporting the Mercyhealth nursing mission, practice values and strategic planSchedule: Monday-Friday, 40 hours/weekShift: DaysESSENTIAL DUTIES AND RESPONSIBILITIESProvides case management, advocacy, and care coordination services to hospital patients in a variety of settings to assure seamless transitions in care while minimizing any associated delays or risk of readmission.Conducts early patient assessment, by case-finding and referral, to identify coordination and discharge planning needs.Creates individualized, patient -focused plan for meeting continuing care needs.Makes referrals to post-hospital care providers utilizing knowledge of community resources.Collaborates with the healthcare team to ensure discharge is timely, patient education and instructions are complete, and appropriate follow-up is established.Utilizes current clinical nursing knowledge to effectively educate patients and families about chronic disease conditions.Collaborates with staff nurses and physicians to ensure all elements for core measures have been met prior to discharge.Conducts clinical review process according to Utilization Management Plan.Identifies and intervenes in situations that pose financial risk to the patient and the organization.EDUCATION AND/OR EXPERIENCEGraduate of an accredited nursing program.BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion ProgramMay require specific years of applicable experience to qualify (per department guidelines).CERTIFICATION/LICENSURECurrent Registered Nurse License in the state of practice.Case Management Certification (ACM) preferred.Certification preferred within three years to a specialty approved by CNO or designee; i.e.; Case Management, Med/Surg or Diabetic Education.BLS/CPR required within 90 daysOTHER SKILLS AND ABILITIESMay include color blind test (per department guidelines)Must be skilled with use of voice mail and phone features. Must be able to use available technology for language interpretation.Must have expert knowledge of Allscripts Care Management program and Epic EMR. Must be able to use Microsoft Outlook, and have basic knowledge of Excel and Word. Must be able to easily toggle between computer applications.Must be available to work and or be on-call on weekends and holidays, as assigned. On-call requires accessibility by pager or cell phone during assigned hours and ability to respond promptly to pages by phone.LEVEL OF SUPERVISIONAssignments are based on abilities and are normally received in the form of results expected and due dates. Only general procedures are available to guide work. Must be able to work independently with minimal guidance.SUPERVISESThis job has no supervisory responsibilities.PAY RANGE:$38.80 - $60.14Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:Medical, Dental, VisionLife & Disability InsuranceFSA/HSA OptionsGenerous, accruing paid time offPaid Parental and caregiver leaveCareer advancement and educational opportunitiesTuition and certification reimbursementCertification ReimbursementWell-being ProgramsEmployee DiscountsOn-Demand PayFinancial EducationAnnual recognition/awards eventsPartner appreciation daysFamily entertainment/attractions discountCommunity service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:#1 in the nation on AARP's Best Employers for Workers Over 50One of Working Mother magazine's 100 Best Companies for Working MothersA Top 50 Company and Top 10 Nonprofit for Executive Women