Registered Nurse Patient Navigator, Case Management - Full Time

Mercyhealth; Janesville (WI); Hybrid; USD 54,000 - 83,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Parental and caregiver leave

Tuition and certification reimburse

Job summary

Mercyhealth Hospital and Trauma Center - Janesville, WI is seeking a Registered Nurse Patient Navigator for case management. The role coordinates patient care across settings to ensure appropriate use of resources and improve outcomes.

The position is 40 hours per week, Monday to Friday, with day shifts. Requires BSN or enrollment in BSN completion, RN licensure in Wisconsin, and knowledge of Allscripts and Epic EMR systems. BLS/CPR within 90 days is required.

Qualifications

• Graduate of an accredited nursing program.
• BSN required or enrollment in an accredited BSN Completion Program.
• Case management certification preferred.
• BLS/CPR certification within 90 days.

Responsibilities

• Provides case management, advocacy, and care coordination to ensure seamless transitions and reduce readmission risk.
• Performs early patient assessment to identify coordination and discharge planning needs.
• Creates individualized, patient-focused care plans for ongoing needs.
• Places referrals to post-hospital providers using community resources.
• Collaborates with the care team to ensure timely discharge, education, and follow-up.

Skills

Case management

Advocacy

Care coordination

Patient education

Communication skills

Education

BSN

BSN Completion Program

Tools

Allscripts Care Management

Epic EMR

Microsoft Outlook

Excel

Word

Job description

## Registered Nurse Patient Navigator, Case Management - Full TimeApply: Mercyhealth Hospital and Trauma Center - Janesville, WI: Full time: Posted Today: 2026-03726**OVERVIEW**The RN Patient Navigator coordinates and facilitates patient care activities to assure appropriateness of services and efficient utilization of resources, improve coordination of care across the health care continuum, and to contribute to improved patient satisfaction and outcomes. Provides compassionate, culturally sensitive, holistic nursing care to patients in a clinical setting, supporting the Mercyhealth nursing mission, practice values and strategic plan. **Schedule**: 40 hours/week, Monday-Friday**Shift**: Days **ESSENTIAL DUTIES AND RESPONSIBILITIES*** Provides case management, advocacy, and care coordination services to hospital patients in a variety of settings to assure seamless transitions in care while minimizing any associated delays or risk of readmission.* Conducts early patient assessment, by case-finding and referral, to identify coordination and discharge planning needs.* Creates individualized, patient -focused plan for meeting continuing care needs.* Makes referrals to post-hospital care providers utilizing knowledge of community resources.* Collaborates with the healthcare team to ensure discharge is timely, patient education and instructions are complete, and appropriate follow-up is established.* Utilizes current clinical nursing knowledge to effectively educate patients and families about chronic disease conditions.* Collaborates with staff nurses and physicians to ensure all elements for core measures have been met prior to discharge.* Conducts clinical review process according to Utilization Management Plan.* Identifies and intervenes in situations that pose financial risk to the patient and the organization.**EDUCATION AND/OR EXPERIENCE**Graduate of an accredited nursing program.BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion ProgramMay require specific years of applicable experience to qualify (per department guidelines). **CERTIFICATION/LICENSURE**Current Registered Nurse License in the state of practice. Case Management Certification (ACM) preferred. Certification preferred within three years to a specialty approved by CNO or designee; i.e.; Case Management, Med/Surg or Diabetic Education.BLS/CPR required within 90 days**OTHER SKILLS AND ABILITIES** May include color blind test (per department guidelines) Must be skilled with use of voice mail and phone features. Must be able to use available technology for language interpretation. Must have expert knowledge of Allscripts Care Management program and Epic EMR. Must be able to use Microsoft Outlook, and have basic knowledge of Excel and Word. Must be able to easily toggle between computer applications. Must be available to work and or be on-call on weekends and holidays, as assigned. On-call requires accessibility by pager or cell phone during assigned hours and ability to respond promptly to pages by phone.**LEVEL OF SUPERVISION**Assignments are based on abilities and are normally received in the form of results expected and due dates. Only general procedures are available to guide work. Must be able to work independently with minimal guidance.**SUPERVISES**This job has no supervisory responsibilities.**PAY RANGE:**$38.80 - $60.14Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:* Medical, Dental, Vision* Life & Disability Insurance* FSA/HSA Options* Generous, accruing paid time off* Paid Parental and caregiver leave* Career advancement and educational opportunities* Tuition and certification reimbursement* Certification Reimbursement* Well-being Programs* Employee Discounts* On-Demand Pay* Financial Education* Annual recognition/awards events* Partner appreciation days* Family entertainment/attractions discount* Community service/improvement opportunities