RN - Nurse Navigator
About Facility:
- 1 Medical Blvd. Winston-Salem, NC. Located on 7 th floor of the West Ardmore Tower in the Pediatric Clinic. This is a clinic located in the WFB hospital.
Unit Information:
- Beds: 24 exam rooms
- Average census: around 3,000 patients per month for RN Navigators
- Experience: 2+ years clinic experience. Would prefer candidate who has Peds, GI, and/or Pulmonary experience, but not a firm requirement.
- Prior travel experience required
Patient Types/Common Diagnoses:
- This position is in-basket management and phone triage. This is not an in-person, patient-facing position.
- Children and adolescents up to 18 years old. This position will cover the GI and Pulmonary subspecialties
- GI: constipation, reflux, hyperemesis, EOE, IBD, Crohn's, celiac, blood in stool
- Pulmonary: asthma, bronchiolitis, vents/trachs, cystic fibrosis
Required License, National Certification, Certs:
Skills required:
- Phone triage for above diagnoses, in-basket management, med refills, requests for paperwork from providers, etc. These are all established patients with this clinic.
Support within the Department:
- Manager/Supervisor
- MAs to room patients
- 3 other RN Navigators in the same office
Technology/Equipment:
- EMR: Ambulatory EPIC - preferred
- Unit specific equipment: Vital sign and EKG machine (utilized by direct patient care members), laptop, Microsoft Teams
Floating:
Orientation (facility and unit):
- NEO
- Will be partnered closely with other RN Navigators throughout contract to orient
Other notes:
- Scrub Color: Royal Blue
- Parking: Free, employee parking deck
- Unit Culture: Active state Registered Nurse (RN) license in good standing; minimum 1 year of recent experience in the specialty; BLS, ACLS required for clinical roles; references upon request