Registered Nurse II - Triage (5382)

Lifelong Medical Care; Berkeley (CA); Hybrid; USD 70,000 - 81,000; Full time

Benefits offered by this job

Medical, dental, vision

Nine paid holidays

Flexible Spending Accounts

403(b) retirement plan

Commuter benefits

Job summary

LifeLong Medical Care is seeking a Registered Nurse II - Triage to deliver patient care via telephone triage and our electronic health record. This Hybrid/Remote role requires CA RN licensure and residency in California.

The nurse will participate in coordinated care, relay patient information to clinicians, and support a diverse patient population within a collaborative team. The position supports a strong primary care model, uses EPIC, and emphasizes compassionate, patient-centered care.

Qualifications

• Valid California RN license (unencumbered).
• BLS certification.
• 1 year as LifeLong Medical Nurse or 2 years RN experience.

Responsibilities

• Make quick decisions, multitask and manage stress while communicating clearly.
• Coordinate care for patients via telephone and MyChart messages.
• Follow up with patients and ensure communication with the primary care team.

Skills

Decision making

Multitasking

Communication

Teamwork

Interpersonal skills

Compassion

Education

Associates or Bachelor’s Degree in Nursing

Tools

Microsoft Office

EPIC

Job description

Job Details

Job Location: Administrative Offices Seventh Street - Berkeley, CA 94710

Position Type: Full Time

Salary Range: $51.00 - $59.13 Hourly

LifeLong Medical Care has an exciting opportunity for a Registered Nurse II - Triage to join our multidisciplinary team to provide patient care via telephone triage and our electronic health record.

This is a Hybrid/Remote role. Candidate must live in California and have a CA RN License. The ideal candidate must have a commitment to providing high quality primary care for complex patients, dedicated to building a collaborative team model of care, ideally experience working with Covid-19 related care and an interest in serving a diverse patient population. Communication is a key component of a triage nurse's job. In addition to talking with patients who may be experiencing a medical emergency, triage nurses relay patients' conditions to other medical personnel, including doctors and nurses, and provide information to patients.

This position is represented by SEIU-UHW.

Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.

About us

As a Federally Qualified Health Center in Northern California with over 49 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio‑economically underserved regions. We provide medical, dental, behavioral health, and school‑based services at more than 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from hospital to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.

Benefits

We offer a competitive annual pay range of $51.00 - $59.13 per hour depending on years licensed, and excellent benefits, including medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan, and commuter benefits.

Responsibilities

• Ability to make quick decisions, multitask and handle stress; strong written and verbal communication skills; ability to work as part of a team; interpersonal skills; compassion.
• Participate in the coordinated care for patients seeking care via telephone and MyChart messages
• Follow up with patients and ensure communication with the primary care team.
• Coordinates with Care Transitions team for all hospitalized patients to ensure timely follow-up and return to primary care.
• Uses clinician‑approved standardized procedures to order labs and preventive screenings and refill routine medications.
• Coordinates care closely with other team members to identify patient self‑care goals and ensure that medical and psychosocial needs are met.
• Acts as a resource for support staff.
• Facilitates follow‑up care as needed.

Qualifications

• Current, unencumbered license to practice as a Registered Nurse in California.
• Ability to effectively coordinate care with triage assistants and other support staff, encourage and nurture development and growth, to build a strong and productive team.
• Strong organizational, administrative and problem‑solving skills, and ability to be flexible and adaptive to change.
• Ability to effectively present information to other team members.
• Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
• Work in a team‑oriented environment with several professionals with different work styles and support needs.
• Excellent interpersonal, verbal, and written skills.
• Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and empathetic staff.

Job Requirements

• Associates or Bachelor’s Degree in Nursing.
• Current and valid California Registered Nurse license and BLS.
• Proficient in Microsoft office suite
• Electronic health records, EPIC preferred.
• A minimum of 1 year of experience as a LifeLong Medical Nurse or 2 Years of experience as a Registered Nurse.

Job Preferences

• Ideally Bilingual in Spanish
• Ideally holds a California Public Health certification.