Registered Nurse II (5306)

Lifelong Medical Care; Berkeley (CA); Hybrid; USD 70,000 - 81,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Nine paid holidays

Flexible Spending Accounts

403(b) retirement plan

Commuter benefits

Job summary

Lifelong Medical Care in Berkeley is seeking a Registered Nurse II to provide patient triage in person and via telehealth at our Immediate Urgent Care Center. Under supervision, you will support providers and the care team to deliver timely, compassionate care.

The role requires California RN licensure and strong interpersonal, written and verbal communication, with prior experience coordinating care and educating patients.

Qualifications

• Current, unencumbered California RN license.
• Ability to coordinate care with triage staff and provide education to patients.
• Strong organizational, problem-solving and communication skills.
• Ability to present information clearly to team members.
• Ability to work independently with professional judgment.

Responsibilities

• Provide patient triage in person and via telephone.
• Assist providers and nursing staff in care planning and coordination.

Skills

Triage coordination

Interpersonal skills

Communication skills

Teamwork

Problem solving

Organizational skills

Education

Associate or Bachelor’s Degree in Nursing

Tools

EPIC EHR

Microsoft Office

Job description

Job Details

• Job Location: Immediate Urgent Care Berkeley - Berkeley, CA 94704
• Position Type: Full Time
• Salary Range: $51.00 - $59.13 Hourly

POSITION SUMMARY

Under the general supervision of the Center Director or RN Supervisor IV the Registered Nurse II is responsible for providing patient triage in person and telephonically at our Berkeley Immediate Care Center. The Registered Nurse II will demonstrate that they are capable and competent in providing patient care and providing support for the providers, health centers, support staff and other site or program-based RNs. The Registered Nurse II will conduct patient triage, respond to patients concerns, provide education and consultation, review symptoms, vaccination counseling and education, provide lab results, participating in the ongoing education of support staff and collaborating with medical providers to ensure optimal health of our patient populations

This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.

About us

As a Federally Qualified Health Center in Northern California with over 50 years of dedicated service to the community, LifeLong serves over 66,000 patients in the East Bay Area's socio‑economically underserved regions. We provide medical, dental, behavioral health, and school‑based services at more than 15 primary care sites across Oakland, Berkeley, and West Contra Costa County. From opening a residential respite program for homeless persons discharged from hospital to offering free COVID testing to the community, we are innovative and responsive to our times' social and medical needs. We provide an inclusive workplace that promotes and values diversity and with which our patients can identify. To this end, we seek candidates who reflect the diversity of the East Bay communities we serve.

Benefits

• We offer a competitive annual pay range of $51.00 - $59.13 per hour depending on years licensed, and excellent benefits, including medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including nine paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan, and commuter benefits.

Essential Functions

• Ability to make quick decisions, multitask and handle stress; strong written and verbal communication skills; ability to work as part of a team; interpersonal skills; compassion.
• Assists in planning and coordinating appropriate agency and community responses to disease outbreaks; participates on public health emergency response teams as needed.
• Records patients medical histories, performs diagnostic tests, administers medications, and develops patient care plans in conjunction with the primary care team.
• Conducts co-visits and assists providers during examinations and procedures, operating and monitoring medical equipment as needed.
• Supports and enhances the patients’ physical and emotional stability; explains nature of illness, plan of care, procedures and treatments to patient, family, and significant others.
• Performs nursing procedures and designated medical treatments within scope of authority; observes and assesses patients' conditions and behavior; reports significant changes to physician.
• In addition to assessing patients experiencing symptoms, the Registered Nurse II will need to triage the patient and relay their condition to the care team.
• Participate in the coordinated care for patients seeking care via telephone and MyChart messages.
• Follow up with patients and ensure communication with the primary care team.
• Promotes independence by teaching patients and families to understand medical conditions, medications and self-care skills.
• Presents patient and family teaching programs based on identified health care goals.
• Coordinates with Care Transitions team for all hospitalized patients to ensures timely follow up and return to primary care.
• Uses clinician-approved standardized procedures to order labs and preventive screenings, and to refill routine medications.
• Coordinates care closely with other team members to identify patient self-care goals and to assure that medical and psychosocial needs are met. Facilitates follow up care as needed.
• Acts as a resource for support staff.
• Maintains absolute confidentiality of work-related issues, patient records, personnel records and County information; complies with the confidentiality standards of the Privacy Act of 1974, {U.S.C. § 552A} as amended, and HIPAA policies and procedures.

Qualifications

• Current, unencumbered license to practice as a Registered Nurse in California.
• Ability to effectively coordinate care with triage assistants and other support staff, encourage and nurture development and growth, to build a strong and productive team.
• Strong organizational, administrative and problem‑solving skills, and ability to be flexible and adaptive to change.
• Ability to effectively present information to other team members.
• Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
• Work in a team‑oriented environment with several professionals with different work styles and support needs.
• Excellent interpersonal, verbal, and written skills.
• Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and empathetic staff.

Job Requirements

• Associates or Bachelor’s Degree in Nursing.
• Current and valid California Registered Nurse license and BLS.
• Proficient in Microsoft office suite
• Electronic health records, EPIC preferred.
• A minimum of 1 year of experience as a LifeLong Medical Nurse or 2 Years of experience as a Registered Nurse.

Job Preferences

• Ideally Bilingual in Spanish
• Ideally holds a California Public Health certification.