Registered Nurse Coordinator - Endocrinology

Indiana University Health; Indianapolis (IN); On-site; USD 90,000 - 110,000; Full time

Job summary

Indiana University Health in Indiana is seeking a Registered Nurse Coordinator for Endocrinology to lead the RN Triage team and Medical Assistants across multiple outpatient locations.

The role combines clinical expertise with operational leadership, guiding care coordination, documentation, and adherence to standards while partnering with practice management to ensure personnel coverage and high patient satisfaction.

Qualifications

• Active RN license in Indiana or NLC.
• Ambulatory nursing experience preferred.
• Endocrinology experience preferred.
• Basic knowledge of medical terminology and ICD-9/CPT coding.

Responsibilities

• Provide day-to-day leadership for the RN Triage team and MAs across Endocrinology.
• Foster teamwork, accountability, patient-centered care, and continuous improvement.
• Coordinate triage operations to ensure timely, safe patient care.
• Ensure accurate and timely clinical documentation in accordance with standards.
• Support staff development and performance coaching.

Skills

RN license

Ambulatory care

Endocrinology exp

Clinical leadership

Patient education

BLS certification

Team collaboration

ICD/CPT knowledge

Regulatory knowledge

Staff development

Job description

Registered Nurse Coordinator – Endocrinology

The Registered Nurse Coordinator is a key clinical leadership role within the Endocrinology Service Line, responsible for overseeing the RN Triage team and Medical Assistants across multiple outpatient locations. This position combines clinical expertise, operational leadership, and care coordination to ensure exceptional patient outcomes, efficient workflow management, and adherence to best practices.

Location & Travel Requirements

• Primary office location: Carmel, Indiana
• Regular travel between clinic locations including:
  • Avon
  • Greenwood
  • Indianapolis

Key Responsibilities

Clinical Leadership & Team Management

• Provide day-to-day leadership and oversight of the RN Triage team and Medical Assistants across the Endocrinology service line.
• Foster a culture of teamwork, accountability, patient-centered care, and continuous improvement.
• Serve as a clinical resource and mentor to nursing and support staff.
• Conduct regular rounding at clinic locations to support staff, address operational challenges, and promote consistent clinical practices.

Care Coordination & Patient Services

• Coordinate and support triage operations to ensure timely, safe, and effective patient care.
• Collaborate with physicians, advanced practice providers, and interdisciplinary teams to enhance care delivery and patient outcomes.
• Provide patient education regarding treatment plans, medications, procedures, and disease management.
• Ensure accurate and timely clinical documentation in accordance with organizational and regulatory standards.

Operational & Quality Management

• Develop, implement, and maintain clinical policies, procedures, protocols, and workflows that support high-quality patient care.
• Assist with the introduction and adoption of new clinical procedures and operational initiatives.
• Monitor compliance with clinical standards, patient safety requirements, and regulatory guidelines.
• Participate in quality assurance, performance improvement, and patient satisfaction initiatives.
• Identify opportunities to improve workflow efficiency, patient access, and overall clinic performance.

Staff Development & Administrative Support

• Partner with the Practice Manager in workforce planning, recruitment, onboarding, and staff retention efforts.
• Contribute to employee performance evaluations, coaching, performance improvement plans, and disciplinary processes.
• Support ongoing education, competency validation, and professional development initiatives for clinical staff.
• Help ensure appropriate staffing coverage across clinic locations.

Qualifications

• Degree from an accredited school of nursing and requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Two years experience in an ambulatory setting preferred.
• Endocrinology experience preferred.
• Basic knowledge of medical terminology and general knowledge of ICD-9 and CPT coding.
• Knowledge of procedures for performing the functions appropriate to the specific clinical area and familiarity with designated pieces of equipment and supplies.
• Requires awareness and understanding of legal implications of patient care activities and performance as a Registered Nurse.
• Sufficient knowledge to observe and assist in the assessment of patients, and to detect and report obvious or dangerous changes in the condition of patients.
• Basic working understanding of the concepts of infection control principles to prevent the spread of infection to patients, self and others.
• Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
• Knowledge of principles of growth/development across the life span.
• Requires ability to cope with varying personalities of patients.
• Requires ability to remain calm in emergency situations.
• Requires ability to coordinate a number of functions for a group of patients in an effective timely manner.
• Requires ability to assess patients without face-to-face interaction.
• Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.