Registered Investment Services Assistant

CEFCU Financial Services, Inc.; Peoria (IL); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

On-site fitness center

Tuition reimbursement

Employee discounts

Job summary

CEFCU is seeking a Registered Investment Services Assistant in Peoria, IL. The role supports Financial Advisors with client service, trade placement, and problem resolution while contributing to marketing efforts that boost member satisfaction and productivity.

Candidates should have a high school diploma, 0-2 years of administrative or member service experience, and be licensed (Illinois Life/Health; FINRA SIE; Series 7/66 or 7/63/65/66) with ability to renew.

Qualifications

• High school diploma or equivalent.
• 0-2 years’ administrative assistant or member service experience.
• Maintains Illinois Life/Health Insurance license and FINRA Securities Industry Essentials (SIE), Series 7 and Series 66, or Series 7, 63, and 65 or Series 7, 63, and 66 licenses, and be able to complete continuing education/testing requirements as needed to maintain professional licenses.
• Computer literacy including Word, Excel, PowerPoint, Outlook.
• Excellent interpersonal and communication skills.
• Valid driver's license, acceptable driving record, and personal vehicle insurance.
• Fingerprinting and FINRA background checks.
• Broker-Dealer’s Registered Representative Agreement including non-solicitation clauses.
• Sales support experience in investment operations.
• Professional experience in securities and/or insurance industries.
• Knowledge of investment and retirement products.
• Bachelor’s degree preferred.
• CRM experience (Salesforce) preferred.
• Track record of meeting/exceeding sales/referral/up-sale goals.
• Community involvement through local events and organizations.
• Fluency in Spanish is a plus.

Responsibilities

• Assist Financial Advisors with customer service, trades, problem resolution, and marketing to boost client satisfaction and productivity.
• Back up Investment Services Support Team as needed.
• Maintain required licenses and continuing education.
• Perform discount brokerage functions.
• Provide the highest quality member experience for internal and external members.

Skills

Interpersonal skills

Communication skills

Customer service experience

Spanish language (plus)

Education

Bachelor's degree

Illinois Life/Health Insurance license

FINRA SIE

Series 7/66 licenses

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

## Registered Investment Services AssistantApplylocations: Peoria ILtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R4112Are you ready to make the most of your talents and abilities, while helping others make the most of their finances? Apply to join Team CEFCU!*CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!*Assists Financial Advisors in the areas of customer service, placing trades, complex problem resolution, and marketing to increase member satisfaction and the productivity and efficiency of the CEFCU Investment Services program. Maintains required licenses and continuing education/training. Performs discount brokerage functions. Backs-up the Investment Services Support Team as needed. Provides the highest quality member experience, for both internal and external members. Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.Required: • High school diploma or equivalent.• 0-2 years’ administrative assistant or member service experience. • Maintains Illinois Life/Health Insurance license and FINRA Securities Industry Essentials (SIE), Series 7 and Series 66, or Series 7, 63, and 65 or Series 7, 63, and 66 licenses, and be able to complete continuing education/testing requirements as needed to maintain professional licenses. • Computer literacy required including knowledge of Microsoft Word, Excel, PowerPoint, and Outlook. • Excellent interpersonal and communication skills. • Must possess a current, valid driver’s license, an acceptable driving record, and personal vehicle insurance. • Must be fingerprinted and pass FINRA’s background checks. • Must sign Broker-Dealer’s Registered Representative Agreement including non-solicitation clauses. • Sales support experience in investment operations. • Professional experience in securities and/or insurance industries. • Knowledge of investment and retirement products. Preferred: • Bachelor’s degree from an accredited university. • Experience with Customer Relationship Management (CRM) systems (i.e., Salesforce). • Proven history of meeting or exceeding established sales, referral, and up-sale goals. • Establish community involvement through local events and professional organization. • Fluency in Spanish is a plus.**Summary Pay Range**The anticipated starting pay range for this position is $22.02 - $25.88.### ### *The pay range listed represents the anticipated starting range for a successful candidate. Final compensation will be based on factors such as experience, skills, and qualifications.**Please note that salary is only one component of total compensation at CEFCU.*# **Benefits****Financial**Merit-based raises**Health and Welfare**Generous paid time off (Holiday, Personal or Sick Time, Vacation)Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP) Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)Health Savings AccountVoluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan, Identity Theft & Fraud Protection Plan, Legal Plan)Life InsuranceAccidental Death & Dismemberment InsuranceDisability BenefitsDefined Benefit Plan – PensionDefined Contribution Plan – 401K**Additional Benefits**Employee Assistance ProgramTuition reimbursementCareer growth through internal job postingsManagement Development Program: formal mentoring and trainingOpportunities to help improve and build the CEFCU of tomorrow through process teamsOpportunities to personally contribute to corporate financial literacy and community initiativesCasual days to support local charitiesEmployee discounts on entertainment, cell phone plans, theme park tickets, and moreOn-site fitness center, fitness classes, and wellness programIt is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.### About Us**Put the "U" in CEFCU****We're better, together. Helping people is more than a nice idea - it's the reason CEFCU is in business, and why it's a great place to work too. Are you ready to play your part?**