Registered Client Service Associate (Boston)

Oppenheimer & Co Inc; Boston (MA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player in financial services is seeking a Registered Client Service Associate to support Financial Advisors in a dynamic wealth management practice. This role is pivotal in enhancing client relationships and ensuring operational excellence. The ideal candidate will possess strong interpersonal skills, a high degree of technology proficiency, and the ability to thrive in a fast-paced environment. Join a collaborative team where your contributions will directly impact client satisfaction and business growth. If you're ready to take the next step in your career and make a difference in the financial world, this opportunity is for you.

Qualifications

• Proficiency in MS Office and internal software programs is essential.
• 5+ years experience in a corporate or brokerage environment is required.

Responsibilities

• Support Financial Advisors in sales and marketing efforts.
• Cultivate and grow existing client relationships.
• Produce quality analytical reports and assist with marketing efforts.

Skills

Interpersonal Skills

Multi-tasking

Technology Proficiency

Organizational Skills

Confidentiality

Client Relationship Management

Education

Series 7 License

Series 63/65 or 66 License

5+ years of experience in sales assistant/CSA

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

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Registered Client Service Associate (Boston)

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services.

Job Description

Oppenheimer & Co. Inc.’s Private Client Division is currently seeking a Registered Client Service Associate for their Bellevue branch office. The RCSA's primary responsibility is to support Financial Advisors in sales, marketing and day-to-day operations of a growing wealth management practice. This role requires superior interpersonal and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a small team that oversees $300 million in client assets. This role will assist in performing a variety of daily tasks so that the team grows their business, runs smoothly, and meets service excellence standards.

Responsibilities

1. Learn and adapt to service the needs of various accounts in order to answer day-to-day questions from clients and advisors.
2. Quickly develop knowledge of a variety of forms and account procedures in order to assist clients.
3. Learn to utilize research and technical support tools.
4. Produce quality analytical reports using various software programs.
5. Promote Firm services by enhancing relationships with advisors through timely and accurate responses to questions.
6. Act with integrity and respect in all situations.
7. Cultivate and grow existing client relationships.
8. Assist with marketing efforts and plan client events.
9. Prioritize daily work, track progress of projects and deadlines, answer phones, take messages and schedule appointments.
10. Demonstrate initiative and desire to increase knowledge of rules, regulations and concepts.
11. Local office interaction with other support members, Financial Advisors and Management.

Skills/Requirements

1. Series 7 and 63/65 (or 66) required (within first three months of hire).
2. 5+ years’ experience working as a sales assistant/CSA in a corporate/brokerage environment.
3. Possess a high degree of proficiency with technology including MS Office products (Word, Excel, PowerPoint and Outlook), and can quickly learn internal software programs.
4. Must be a team player with an energetic, positive disposition seeking growth and opportunity to expand the role.
5. Must be able to maintain the highest level of confidentiality.
6. Demonstrate strong accuracy and thoroughness in all facets of daily work and possess superb organizational skills.
7. Able to interface and articulate well with all levels of employees, management and clients in a highly professional, timely and friendly manner.
8. Able to meet designated deadlines and work effectively in a pressurized environment under time constraints.
9. Demonstrate the ability to handle multiple tasks to completion with little or no supervision.
10. Interact with clients and compile and complete, present financial plans to clients.