Registered Client Service Associate (Boston)

Oppenheimer & Co. Inc.; Boston (MA); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is looking for a Registered Client Service Associate to join their dynamic team in Boston. This role is crucial in supporting Financial Advisors with sales, marketing, and daily operations while ensuring high service standards. The ideal candidate will have a strong background in brokerage, excellent communication skills, and the ability to multitask effectively. This position offers a unique opportunity to grow client relationships and contribute to the success of the firm. If you're passionate about finance and client service, this role could be your next career step.

Qualifications

• 5+ years of experience in a brokerage environment as a sales assistant.
• Proficiency in MS Office and ability to learn internal software quickly.

Responsibilities

• Support Financial Advisors in sales and marketing efforts.
• Enhance client relationships by providing timely responses.

Skills

Sales Assistant Experience

MS Office Proficiency

Communication Skills

Organizational Skills

Ability to Work Under Pressure

Client Relationship Management

Education

Certified Financial Planner (CFP)

Series 7 License

Series 63/65 (or 66) License

Tools

Internal Software

Analytical Reporting Software

Job description

Registered Client Service Associate (Boston)

Join to apply for the Registered Client Service Associate (Boston) role at Oppenheimer & Co. Inc.

Job Overview

Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full-service broker-dealer with roots dating back to 1881. The company engages in various financial services including retail securities brokerage, institutional sales and trading, investment banking, equity & fixed income research, market making, trust services, and investment advisory and asset management.

Position Details

The Private Client Division at Oppenheimer is seeking a Registered Client Service Associate for their Bellevue branch. The role supports Financial Advisors in sales, marketing, and daily operations, requiring excellent interpersonal and multi-tasking skills. The role involves assisting in daily tasks to grow the business, ensure smooth operations, and uphold service standards.

Responsibilities

• Learn and adapt to service the needs of various accounts, addressing client and advisor questions
• Develop knowledge of forms and account procedures to assist clients effectively
• Utilize research and support tools efficiently
• Produce analytical reports using various software
• Enhance client relationships by providing timely and accurate responses
• Maintain integrity and respect in all interactions
• Grow existing client relationships
• Assist with marketing efforts and client events
• Prioritize tasks, track project progress, handle calls, and schedule appointments
• Increase knowledge of rules, regulations, and financial concepts
• Collaborate with support staff, Financial Advisors, and management

Skills and Requirements

• Series 7 and 63/65 (or 66) licenses required within three months of hire
• Certified Financial Planner (CFP) certification required
• 5+ years’ experience as a sales assistant/CSA in a brokerage environment
• Proficiency with MS Office and quick learner of internal software
• Team-oriented with a positive attitude and growth mindset
• High confidentiality standards
• Strong accuracy, organizational skills, and professionalism
• Excellent communication skills across all levels
• Ability to meet deadlines and work under pressure
• Capability to handle multiple tasks independently
• Experience in presenting financial plans to clients

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other