Registered Client Service Associate

Capital Management Associates, Inc. (CMA); Minneapolis (MN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

401(k) plan with employer contribution

Paid time off

Health insurance

Professional development opportunities

Job summary

Capital Management Associates, Inc. (CMA) seeks a Registered Client Service Associate to support two advisors in wealth management. You will own day-to-day client service, account administration, and ensure accurate, personal client experiences.

The role offers growth within a collaborative team, opportunities to expand responsibilities, and a focus on process improvements and efficiency. Onsite in Bloomington, MN.

Qualifications

• At least 3 years of relevant experience in wealth management or a comparable client-service environment.
• Strong written and verbal communication with high-net-worth clients.
• Experience managing account administration and time-sensitive workflows.
• Proactive, service-oriented mindset with ability to anticipate client/advisor needs.
• Comfort learning across CRM, custodial, trading, reporting, and document-management systems (eMoney, Schwab, Advyzon).

Responsibilities

• Serve as the primary contact for routine client service needs with timely, professional communication.
• Coordinate onboarding of new clients, open accounts, transfer assets, and resolve requirements.
• Process account maintenance, transfers, wires, ACHs, checks, and distributions.
• Prepare reports and materials for client meetings and follow-up.
• Maintain accurate client records in the firm's CRM.
• Assist with client billing and related operational processes.
• Collaborate with advisors to prioritize and move service commitments forward.
• Coordinate with custodians and partners to resolve account issues.

Skills

Wealth management operations

Client service

Communication skills

Proactive mindset

Tools

CRM system

eMoney

Schwab

Advyzon

Job description

Registered Client Service Associate - Wealth Management

Location:

[Bloomington, MN | Onsite]

Compensation:

$65,000-$100,000, based on relevant experience and licensing

The opportunity

Capital Management Associates (“CMA”) is a growing registered investment adviser serving high-net-worth individuals, families, trusts, and businesses. We provide comprehensive financial planning and investment management alongside tax preparation, giving our team a more complete understanding of each client’s financial life.

We are seeking an experienced Registered Client Service Associate to support two advisors and serve as the operational anchor for a collaborative team of financial advisors. This person will work alongside the two advisors to take ownership of day-to-day client service and account administration, helping the advisory team deliver a responsive, accurate, and highly personal client experience.

This is an excellent opportunity for someone who views client service and wealth-management operations as a professional specialty. As the team grows, the successful candidate will have opportunities to expand their responsibilities, improve processes, and influence how the team serves its clients.

What you’ll do

• Serve as a primary point of contact for routine client service needs, providing timely, professional communication and dependable follow-through.
• Coordinate the onboarding of new clients, including opening accounts, preparing documentation, facilitating asset transfers, and resolving outstanding requirements.
• Process account maintenance requests, cash transfers, wires, ACH transactions, checks, distributions, and other money movements.
• Support client meetings by preparing reports and materials, identifying outstanding service items, and coordinating post-meeting follow-up.
• Maintain accurate client records, notes, tasks, and workflows in the firm’s CRM.
• Execute trades as directed and in accordance with firm procedures and applicable regulatory requirements.
• Assist with client billing and related operational processes.
• Work closely with advisors to organize priorities, anticipate client needs, and keep service commitments moving forward.
• Coordinate with custodians and other external partners to research and resolve account issues.
• Protect client confidentiality and follow the firm’s compliance and documentation standards.
• Identify opportunities to improve workflows, strengthen controls, and make the advisory team more efficient.

What we’re looking for

• At least three years of relevant experience in wealth management, financial services, investment operations, or a comparable client-service environment.
• Current Series 7 and Series 66 registrations are strongly preferred. Unregistered candidates with strong transferable experience may be considered but must obtain the required registrations within nine months of hire.
• Demonstrated experience managing account administration, client requests, and multiple time-sensitive workflows.
• Exceptional attention to detail, organizational ability, and follow-through.
• Strong written and verbal communication skills, with the judgment to communicate confidently and professionally with high-net-worth clients.
• A proactive, service-oriented mindset and the ability to anticipate what clients and advisors will need next.
• Comfort learning and working across CRM, custodial, trading, reporting, and document-management systems such as eMoney, Schwab, and Advyzon.
• Sound judgment, discretion, and a strong commitment to protecting confidential information.
• A collaborative approach and willingness to take ownership in a growing organization.

At CMA, employees have the opportunity to make a visible contribution. Our size allows team members at every level to collaborate directly with firm leaders, influence how we operate, and help shape our future.

High-performing employees stand out, good ideas are heard, and success is shared across the firm. For someone who takes pride in excellent execution and wants to build a long-term career in wealth-management operations, this role offers meaningful responsibility and room to grow.

We offer

• Competitive base salary of $65,000–$100,000, based on relevant experience and licensing
• 401(k) plan with employer contributions
• Paid time off
• Health insurance
• Opportunities for professional development