Registered Client Service Associate

Davenport & Co.; Fredericksburg (VA); On-site; USD 67,000 - 87,000; Full time

Benefits offered by this job

Safe harbor 401(k) contribution

Disability and life insurance

Paid time off

Wellness programs

Equity ownership opportunity

Job summary

Davenport & Co. in Fredericksburg, VA is seeking a Registered Client Service Associate to support Financial Advisors and manage client interactions. The role requires a strong communicator who can handle multiple priorities and has a solid understanding of the financial services industry.

The ideal candidate will have FINRA licensing, experience in financial services, and proficiency in Microsoft Office. Competitive salary range of $67,000 to $87,000 with additional benefits is available.

Qualifications

• Experience in financial services or banking strongly preferred.
• FINRA licensing: SIE, Series 7, and Series 63 (or equivalent) required.
• Ability to learn and master computer programs that house customer data.

Responsibilities

• Answer phones and prepare correspondence.
• Submit client requests for financial transactions.
• Help clients understand monthly statements and annual tax notices.

Skills

Excellent communication skills

Detail-oriented

Customer service skills

Time management

Education

College degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Position

Job Title: Registered Client Service Associate

Location: Fredericksburg, VA

Job Id: 394

Hiring Range: $67,000 – $87,000

Overview

Davenport is seeking a hard‑working, detail oriented, business‑minded professional to support a Financial Advisor and act as a back‑up to other Client Service Associates as needed. The role involves serving the needs of Financial Advisors, managing customer service tasks, and fostering positive relationships between clients and the firm.

Responsibilities

• Answer phones, file, and prepare correspondence
• Submit client requests for checks, wires, transfers, and security registrations
• Help clients understand monthly statements and annual tax notices
• Acquire cost basis
• Respond in a timely manner to operational notices
• Assist with all forms of account paperwork
• Maintain records and files as required by the Compliance department
• Process mailings and arrange seminars
• Work with internal service departments including Operations, Financial Services, and Research
• Cooperate with co‑workers to cover various needs as they arise in the sales area

Qualifications

• College degree preferred
• Experience in financial services or banking strongly preferred
• FINRA licensing: SIE, Series 7, and Series 63 (or equivalent) required
• Extremely well‑organized, detail oriented, and accurate; must manage multiple priorities and meet deadlines
• Highly motivated with excellent communication and customer service skills
• Proficiency in Microsoft Outlook, Word, and Excel
• Ability to learn and master computer programs that house customer data
• Basic bookkeeping and record‑keeping ability
• Understanding of and adherence to industry rules and regulations

Pay Range

Base salary range for this position is $67,000 – $87,000. Pay may vary based on experience, performance, and other factors. Employees may also be eligible for incentive opportunities.

Salary & Benefits

• Safe harbor 401(k) contribution and profit sharing plan
• Disability and life insurance
• High deductible health plan with an HSA
• Paid time off and elective dental benefits
• Wellness programs, volunteer opportunities, and a friendly culture
• Equity ownership opportunity at certain levels
• On‑site health center and telehealth services
• Generous paid time off policy with no waiting period
• Early close every Friday and business‑casual Fridays

Equal Opportunity Employer

Davenport & Company LLC provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability, or any other protected characteristic.