Registered Client Service Associate

WellBridge Wealth, A private wealth advisory practice of Ameriprise Financial Services, LLC; Colchester (VT); On-site; USD 40,000 - 55,000; Full time

Job summary

WellBridge Wealth in Colchester, VT is seeking a Registered Client Service Associate to join our on-site team. You will support financial advisors by delivering high-quality client service, handling calls, inquiries, and maintaining accurate client records, while preparing and processing account paperwork.

This role emphasizes proactive client outreach, collaboration with advisors, compliance with firm and regulatory standards, and a commitment to confidential, expert service that helps clients

Qualifications

• Strong client services and relationship support skills.
• Excellent communication to handle inquiries and convey information.
• Solid finance knowledge to understand planning concepts and accounts.
• Securities registration (FINRA 7/66) or ability to obtain within timeframe preferred.
• Attention to detail and proficiency with CRM and office software.
• Ability to work collaboratively in an advisory team and maintain confidentiality.
• Prior experience in financial services or wealth management.
• Associate or Bachelor degree in business/finance or equivalent experience preferred.

Responsibilities

• Handle inbound calls and client inquiries, maintaining accurate records.
• Prepare and process account paperwork and meeting follow-ups.
• Assist in financial planning data entry and investment transactions.
• Proactively reach out to clients regarding account updates and service needs.
• Ensure compliance with firm and regulatory standards.

Skills

Client Services

Communication skills

Finance knowledge

Series 7/66

CRM

Detail-oriented

Team collaboration

Confidentiality

Operations support

Education

Bachelor's degree in business/finance

Associate’s degree in business/finance

Tools

CRM software

Office software

Job description

WellBridge Wealth is a private wealth advisory practice of Ameriprise Financial Services, LLC, dedicated to helping clients make thoughtful, informed financial decisions. Guided by the mission, “We build your bridge to financial well-being,” the team focuses on personalized planning and recommendations tailored to each client’s goals.

Role Description:

The Registered Client Service Associate is a full-time, on-site role based in Colchester, VT. This team member supports financial advisors by delivering high-quality client service, including handling inbound calls, responding to client inquiries, and maintaining accurate client records. Daily responsibilities include preparing and processing account paperwork, meeting preparation and follow-up, assisting in financial planning data entry and completing investment transactions. The role also involves proactive outreach to clients regarding account updates, and service needs, while ensuring compliance with firm and regulatory standards. The associate collaborates closely with advisors and colleagues to enhance the overall client experience and support the smooth operation of the practice.

Qualifications:

• Strong Client Services and Customer Service skills for direct interaction with clients and ongoing relationship support.
• Effective Customer Support and Communication skills to manage inquiries, resolve issues, and convey information clearly in verbal and written form.
• Finance knowledge to understand financial planning concepts, investment products, and account types.
• Relevant securities registration (such as FINRA Series 7 and 66 or equivalent) or the ability to obtain them within a defined timeframe is preferred.
• Strong attention to detail, organizational skills, and proficiency with office and CRM software are beneficial.
• Ability to work collaboratively in an advisory team environment and maintain confidentiality of client information is essential.
• Prior experience in a financial services, banking, or wealth management setting.
• Associate’s or Bachelor’s degree in business, finance, or a related field is preferred, or equivalent professional experience.

Our Culture:

Working at WellBridge Wealth means being a part of a team where you can thrive both professionally and personally, with opportunities to build relationships, grow your skills, and contribute to a culture that values integrity, excellence, and community. Here, you’ll not only be part of a team; you’ll be an integral piece of our clients' life-changing journeys.

• Supportive Colleagues: While each team member plays a specific role, the company emphasizes collaboration. Advisors, associates and operations work closely together, ensuring everyone is aligned and working toward a common goal: delivering exceptional financial planning and client service.
• Open Communication: There’s an emphasis on clear, transparent communication where everyone feels comfortable sharing ideas, asking questions, and offering feedback.
• Optimism: A positive, can-do attitude is contagious. The company prioritizes creating an atmosphere where employees can thrive in a happy and supported environment. Employees genuinely enjoy coming to work because of the culture and relationships they’ve built.
• Celebration/Recognition: There’s a lot of energy at WellBridge Wealth, and the team knows how to celebrate milestones, big and small. Whether it’s a successful quarter, achieving a goal, or personal accomplishments, success is recognized and celebrated as a team.
• Fun Events & Activities: The company offers regular social events to build camaraderie outside of work, from lunches to community volunteering and team-building activities.