Registered Client Service Associate

UBS; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

UBS in Cincinnati seeks a Registered Client Associate to serve as the primary contact for clients, manage scheduling, and prepare materials for meetings. You will handle account transactions, documentation, and client inquiries while remaining aligned with Firm policies and technology platforms.

The role requires a Bachelor’s degree, active Series 7 and 66 licenses, and 3+ years in client service within financial services.

Qualifications

• Bachelor’s degree required; preferred fields include communications, business, or finance.
• Active Series 7 and Series 66 licenses required.
• Ideally 3+ years of client service experience, preferably within the financial services industry.
• Strong interpersonal communication skills with a client-first mindset.
• Attention to detail and organizational abilities.
• Ability to prioritize multiple tasks at once and adapt in a dynamic, fast-paced environment.

Responsibilities

• Serve as the first point of contact by managing inbound client calls and initiating outbound calls as needed.
• Schedule client meetings, maintain accurate calendars, and coordinate availability for advisors and clients.
• Assist in preparing reports, presentations, and other materials for client meetings.
• Process client requests and approvals, including account transactions, disbursements, and investment-related changes.
• Open new accounts, gather and verify client information, and prepare and process required documentation.
• Research and resolve complex or unique client inquiries in a timely and professional manner.
• Prepare, track, and submit expense reports.
• Maintain up-to-date knowledge of firm policies, procedures, and technology platforms.

Skills

Client service

Communication

Organization

Education

Bachelor’s degree

Job description

Your role

Are you truly service oriented? Do you know how to take care of people?

We’re looking for a Registered Client Associate to:

• Serve as the first point of contact by managing inbound client calls and initiating outbound calls as needed
• Schedule client meetings, maintain accurate calendars, and coordinate availability for advisors and clients
• Assist in preparing reports, presentations, and other materials for client meetings
• Process client requests and approvals, including account transactions, disbursements, and investment-related changes
• Open new accounts, gather and verify client information, and prepare and process required documentation
• Research and resolve complex or unique client inquiries in a timely and professional manner
• Prepare, track, and submit expense reports
• Maintain up-to-date knowledge of firm policies, procedures, and technology platforms

Job Type: Full Time

Job Reference #: 341025BR

City: Cincinnati

Your team

You’ll be working alongside the Family & Foundations Wealth Management Group. They are a collaborative, team-based practice focused on delivering personalized financial guidance. Clients rely on this dedicated group to prioritize generational planning, consistent service, clear communication, and tailored solutions designed to grow, protect, and optimize wealth across all stages of life. The team has been frequently recognized by Forbes as one of the top wealth management teams in the state.

Your expertise

• Bachelor’s degree required; preferred fields include communications, business, or finance
• Active Series 7 and Series 66 licenses required
• Ideally 3+ years of client service experience, preferably within the financial services industry
• Strong interpersonal communication skills with a client-first mindset
• Attention to detail and organizational abilities
• Ability to prioritize multiple tasks at once and adapt in a dynamic, fast-paced environment

About Us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.