Registered Client Associate

Raymond James Financial, Inc.; Salt Lake City (UT); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Medical Insurance Stipend

PTO + Market Holidays

Job summary

Snowpine Wealth in Salt Lake City seeks an experienced client services associate to support financial advisors and branch operations. You will open accounts, schedule meetings, handle inquiries, and maintain CRM records.

The role requires a Bachelor’s degree, 2+ years of general office and customer service experience, and Series 7 & 66 registrations (or willingness). This onsite position offers medical stipend and PTO.

Qualifications

• 2+ years of general office and customer service experience.
• Bachelor’s degree required.
• Series 7 & 66 required or willing to obtain within stated period after start date.
• Workstyle: Onsite.

Responsibilities

• Interacts daily with clients and handles inquiries and sensitive information.
• Schedules meetings via phone, in person, virtual, and mailings.
• Supports financial advisors and branch office both independently and in a team setting.
• Opens new client accounts, processes money movement, and researches information as needed.
• Maintains records using CRM software.
• Engages in training and development opportunities to stay current on policies and procedures.
• Places trades as directed by Wealth Partner.
• Performs other duties as assigned.

Skills

CRM software

Microsoft Office 365

Effective communication

Education

Bachelor’s degree

Tools

CRM

Job description

Essential Duties and Responsibilities

• Interacts daily with clients, including basic inquiries and sensitive account information

• Schedules meetings on the phone, in person, virtually, and through mailings.

• Works both independently and within a team environment to provide crucial support to the financial advisors and branch office.

• Open new client accounts, process money movement, and research information as needed

• Creates and maintains records and files utilizing Client Relationship Management (CRM) software.

• Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.

• Places trades as directed by and on behalf of Wealth Partner

• Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of

• Company’s working structure, policies, mission, and strategies.

• General office practices, procedures, and methods.

Skill in

• Client Relationship Management (CRM) software, or similar contact management software.

• Microsoft Office 365 applications

• Effective communication across multiple client platforms (in-person, virtual, phone and mail)

Ability to

• Operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.

• Analyze and research account information.

• Organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.

• Identify time sensitive items and assess competing priorities.

• Take initiative and proactively follow up on submitted items to ensure completion; resolve errors, questions or concerns.

• Provide a high level of customer service in a calm, professional manner.

• Use mathematics sufficient to process account and transaction information.

• Use appropriate interpersonal styles and communicate effectively, both orally and in writing, with all organizational levels, in person and virtually.

• Work both independently and as part of a cohesive team.

• Provide a high level of customer service.

Experience: 2+ years of general office and customer service experience

Education: Bachelor’s degree required

Registrations: Series 7 & 66 required or willing to obtain within stated period after start date

Workstyle: Onsite

Benefits: Medical Insurance Stipend, PTO + Market Holidays

Snowpine Wealth and its employees are independent contractors with respect to Raymond James, not employees of Raymond James. The term “Raymond James” includes but is not limited to Raymond James Financial Services, Inc. (“RJFS”) and Raymond James Financial Services Advisors. Inc. (“RJFSA”) as affiliates.

PLEASE NOTE: The benefits link and benefits description below do not apply to this job posting because the hiring entity is an RJFS independent branch and all RJFS associates at this branch are independent contractors with respect to Raymond James. If you are offered a position by this RJFS branch, employment and benefits will solely be offered by the branch and not by Raymond James.