Regional Workplace Experience & Events Lead

Airbnb; Seattle (WA); On-site; USD 93,000 - 155,000; Full time

Job summary

Airbnb is seeking a Regional Workplace Operations Manager to orchestrate a hospitality-forward office experience in Seattle. You will lead programs spanning workplace experience, events, and gathering & culture, ensuring employees and guests feel welcomed, connected, and inspired.

The role emphasizes owning the day-to-day office operations, managing on-site vendors, and coordinating with security, IT, and other partners to deliver high-quality experiences and scalable processes across the

Qualifications

• 6–9+ years of experience in workplace experience, hospitality, events, or related fields.
• Experience owning and executing programs, events, or operational experiences end-to-end.
• Strong hospitality mindset with a passion for creating thoughtful, high-quality experiences.
• Experience managing vendors, operational partners, or service delivery teams.
• Strong stakeholder management and relationship-building across diverse teams and leadership levels.
• Ability to operate autonomously, navigate ambiguity, and manage multiple priorities.
• Strong organizational and execution skills with attention to detail.
• Excellent written and verbal communication skills.
• Experience supporting employee engagement, cultural programming, gatherings, or community-building initiatives is preferred.

Responsibilities

• Oversee the ongoing office experience to ensure a welcoming, hospitality-forward environment.
• Provide operational oversight to on-site vendors and service partners.
• Direct and coordinate vendors for food, facilities, events, and hospitality.
• Partner with Security, IT, and other teams to ensure seamless day-to-day operations.
• Act as the Voice of the Office, guiding employees through the workplace experience.
• Monitor employee sentiment to improve office experience and engagement.
• Prepare for high-visibility visits, events, and strategic gatherings.

Skills

Workplace experience

Hospitality management

Vendor management

Event management

Stakeholder management

Operations execution

Communication skills

Ambiguity navigation

Job description

Airbnb is seeking a Regional Workplace Operations Manager to orchestrate a hospitality-forward office experience in Seattle. You will lead programs spanning workplace experience, events, and gathering & culture, ensuring employees and guests feel welcomed, connected, and inspired.

The role emphasizes owning the day-to-day office operations, managing on-site vendors, and coordinating with security, IT, and other partners to deliver high-quality experiences and scalable processes across the