Global Workplace Operations Program Manager

airbnb, Inc.; San Francisco (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Airbnb in San Francisco is seeking a seasoned Workplace Operations Program Manager to own and scale cross‑functional programs with global scope, delivering end‑to‑end initiatives that standardize processes and tooling.

You will build policies, playbooks, and operating standards, lead diverse workstreams, measure program performance, and align senior leaders. This is a high‑visibility role shaping employee experiences worldwide.

Qualifications

• 8–10+ years in program management or workplace operations.
• Proven track record delivering cross‑functional programs globally.
• Ability to influence without formal authority.
• Experience creating policies, playbooks, and tooling.

Responsibilities

• Own and scale a portfolio of cross‑functional programs with global scope.
• Develop program policies, processes, and operating standards.
• Lead cross‑functional workstreams and align stakeholders across regions and functions.
• Build operational tooling and measurement frameworks to assess program performance.

Skills

Program management

Workplace operations

Cross-functional leadership

Global program management

Stakeholder influence

Policy development

Operational tooling

Data-driven decisions

Communication

PM tools (Airtable/JIRA)

Tools

Airtable

JIRA

Job description

Airbnb in San Francisco is seeking a seasoned Workplace Operations Program Manager to own and scale cross‑functional programs with global scope, delivering end‑to‑end initiatives that standardize processes and tooling.

You will build policies, playbooks, and operating standards, lead diverse workstreams, measure program performance, and align senior leaders. This is a high‑visibility role shaping employee experiences worldwide.