Regional Water Communications Leader

Central Iowa Water Works; West Des Moines (IA); On-site; USD 120,000 - 150,000; Full time

Job summary

Central Iowa Water Works (CIWW) seeks a Marketing and Communications Manager to lead communications for Iowa's largest regional water authority. Based on-site in West Des Moines, IA, you will tell the story of regional collaboration and complex water issues to diverse stakeholders.

You will translate technical information into accessible content, manage multiple channels, and drive proactive, strategic communications across member agencies and the public.

Qualifications

• Substantial, progressively responsible experience in communications or public affairs.
• Experience communicating about public utilities or infrastructure is valuable but not required.

Responsibilities

• Develop and implement CIWW's organization-wide communications strategy and maintain consistent messaging and branding.
• Manage CIWW's website, social media, newsletters, educational materials, presentations, fact sheets, reports, and other public-facing content.
• Tell the story of CIWW's regional collaboration, infrastructure investments, water supply planning, and long-term efforts to provide safe and reliable drinking water.
• Translate complex technical, operational, financial, and infrastructure information into clear and accessible communications.
• Coordinate closely with communications professionals from CIWW Member Agencies to support consistent and effective regional messaging.
• Develop communications and public education initiatives related to responsible water use, conservation, technology, and demand management.
• Lead and support media relations, including press releases, media inquiries, interviews, talking points, and background materials.
• Provide timely communications during water-use stages, source-water challenges, emergencies, and other operational events.
• Support community engagement, facility tours, stakeholder outreach, public presentations, and educational activities.
• Create engaging graphics, presentations, digital content, and other materials that help people understand CIWW and the region's water system.
• Measure communications effectiveness and identify opportunities to strengthen public awareness and understanding of CIWW.
• Manage communications consultants, vendors, and projects as assigned.

Job description

Central Iowa Water Works (CIWW) seeks a Marketing and Communications Manager to lead communications for Iowa's largest regional water authority. Based on-site in West Des Moines, IA, you will tell the story of regional collaboration and complex water issues to diverse stakeholders.

You will translate technical information into accessible content, manage multiple channels, and drive proactive, strategic communications across member agencies and the public.