Regional Vice President

CAMS (Community Association Management Services); Raleigh (NC); On-site; USD 150,000 - 230,000; Full time

Job summary

CAMS (Community Association Management Services) is seeking a Regional Vice President to oversee operations in the Raleigh, NC market. This role focuses on client satisfaction, financial and operational goals, and regional growth while mentoring a team of Community Managers.

You'll collaborate with the business development team, recruit and retain staff, and lead strategic initiatives to raise service quality for HOA/POA clients across the region.

Qualifications

• Minimum of five (5) years’ experience in HOA/POA management/supervisory role.
• CMCA required; AMS and PCAM strongly preferred.

Responsibilities

• Oversee regional operations in Raleigh, NC and ensure client retention and satisfaction.
• Lead and mentor Community Managers and Assistant Community Managers in the region.
• Collaborate with business development to grow the client base and promote CAMS brand.
• Partner with HR to recruit, train, and retain high-quality team members.

Skills

Microsoft Office

Time management

Communication

Multi-tasking

Self-starter

Attendance

Interpersonal skills

Relationship-building

Education

CMCA

AMS

PCAM

Job description

CAMS (Community Association Management Services), one of the fastest-growing HOA management companies in the southeastern US, was founded on the simple idea that people come first, and this idea is at the core of everything we do. We have been in business since 1991 and pride ourselves on being an innovative, flexible company that works together as a team to achieve our goals.

Why We Need You

CAMS is currently seeking a Regional Vice President to oversee operations in the Raleigh, NC market. In this hands-on leadership position, you'll be responsible for business retention by ensuring that our clients receive the highest-quality customer service, meeting financial and operational goals, and growing our client base in the region. In addition, you'll serve as a mentor for your team and lead them in their personal and professional development.

What You'll Do Here

• Work closely with the business development team to provide local expertise, promote the CAMS brand, and foster new business growth within your region
• Provide leadership to plan and execute company strategies and operations
• Provide oversight for continuous quality improvement initiatives while building and maintaining positive relationships with clients and service providers
• Assign management resources to meet operational needs
• Work with the HR Team to recruit and retain high-quality team members
• Directly oversee Community Managers and Assistant Community Managers in your region
• Participate with senior management in special projects

Requirements

• Proficient in all Microsoft Office applications
• Excellent reasoning, planning, and time-management abilities
• Superior written and verbal communication skills
• Capable of multi-tasking, staying organized and paying strong attention to detail
• Self-starter who is motivated, proactive, and able to work quickly and accurately
• Able to meet various attendance requirements
• Excellent interpersonal and relationship-building skills

Education, Licensing, & Experience

• Minimum of five (5) years’ experience in HOA/POA management/supervisory role
• CMCA required; AMS and PCAM strongly preferred

Benefits & Salary

The position is full-time and the salary is competitive and commensurate with experience.