Regional Transport Navigator - LPN

Potomac Valley Hospital; Keyser (WV); On-site; USD 40,000 - 70,000; Full time

Job summary

An established healthcare provider is seeking a dedicated transport navigator to ensure smooth discharge processes within the hospital. This role involves coordinating medical and non-medical transports, collaborating with various departments, and providing essential support to patients and families. Ideal candidates will possess a strong background in emergency medical services or nursing, with excellent problem-solving and communication skills. Join a dynamic team committed to enhancing patient care and operational efficiency in a supportive environment. This is an exciting opportunity to make a significant impact in healthcare delivery.

Qualifications

• Current EMT Basic Certification or LPN licensure required.
• High school diploma or GED is mandatory.
• Two years of experience as EMT or call dispatcher preferred.

Responsibilities

• Coordinate medical and non-medical discharge transports.
• Collaborate with command center staff and department leadership.
• Maintain communication with nursing and other hospital departments.

Skills

Team Building

Problem Solving

Conflict Resolution

Knowledge of EMS System

Basic Computer Applications

Education

High School Diploma/GED

Current EMT Basic Certification

LPN Licensure

Tools

Data Entry Software

Word Processing Software

Job description

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position.In collaboration with command center staff, the transport navigator will receive process and coordinate medical and non-medical discharge transports to ensure throughput of across the hospital.

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Current West Virginia Emergency medical Technician (EMT) Basic Certification OR Current unencumbered licensure with the WV Board of Practical Nursing, or appropriate state board where services will be provided, as a practical nurse OR current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).

2. High school diploma/ GED.

PREFERRED QUALIFICATIONS:

EXPERIENCE:

1. Two (2) years as a call dispatcher

2. Two (2) years as an Emergency Medical Technician (EMT) OR Two (2) years as an LPN.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Collaborates with department leadership and command center staff using indicators to prioritize discharge and throughput needs.

2. Demonstrates clinical expertise by serving as a resource and role model for transport needs and education

3. Provides input and assists manager/director in annual review of unit Scope of Service, and performance improvement initiatives in conjunction with other departmental work teams.

4. Provide constructive and timely feedback on employee performance and management.

5. Serves as a change agent in effecting appropriate changes within the health care delivery system as it relates to evidence based practice.

6. Promotes prehospital providers as valuable assets to the hospital.

7. Serves as a liaison by establishing and maintaining open lines of communications with nursing, between other hospital departments, the consumer and the community.

8. Participates in meeting the Goals and Objectives of Nursing Service Division and ensures the department contributes to the attainment of the Hospital's Goals and Objectives

9. Meets with patients and families when questions arise specific to transportation issues.

10. May be required to assess patients for appropriate size and type of transportation.

11. Keeps accurate records regarding transportation from the hospital and reports to team.

12. Escalates, in a timely manner, any barriers or issues with transportation to the appropriate Command Center Staff for resolution.

13. Extensive knowledge of regional geography, traffic patterns, transport routes and time effects.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Heavy/Hard work: Work requires strength and/or stamina, lifting, moving, stooping, reaching, standing, and walking.

2. Positioning and lifting of patients' weighing 50 pounds.

3. Materials and equipment weighing up to 50 pounds.

4. Pushing/pulling carts weighing up to 200 pounds.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS AND ABILITIES:

1. Demonstrates expert team building skills, problem solving abilities, and conflict resolution strategies, as they provide leadership not limited to their nursing area.

2. Demonstrates knowledge and understanding of the EMS system

3. Demonstrates knowledge of WV OEMS protocols and proper procedures

4. Knowledge of basic computer applications, such as data entry and word processing

Additional Job Description:

Will have regional responsibilities between Potomac Valley Hospital and Garrett Regional Medical Center.

Scheduled Weekly Hours:

40

Shift:

Exempt/Non-Exempt:

United States of America (Non-Exempt)

Company:

PVH Potomac Valley Hospital

Cost Center:

500 PVH Administration

Address:

100 Pin Oak LaneKeyserWest Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.