Regional Transfer Center, RN

Novant Health; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Novant Health in Charlotte is seeking an experienced registered nurse to join our Patient Placement Team. You will triage calls, coordinate transfers, and manage patient placement across multiple hospitals, using Epic, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving.

Applicants should have an associates degree and an active RN license with 2+ years acute care experience (ED or critical care preferred).

Qualifications

• Associates Degree is required; BSN preferred.
• 2+ years acute care experience in ED or critical care.
• RN license active and in good standing.
• Strong clinical judgment and multitasking skills.
• Comfort with communicating with physicians and using multiple systems.

Responsibilities

• Triage calls & transfers like a pro.
• Coordinate air and ground transport.
• Partner with stroke, trauma & emergency teams.
• Manage patient placement across hospitals.

Skills

Acute care nursing

Clinical judgment

Multitasking

Physician communication

Education

Associates Degree

BSN preferred

Tools

Epic

Voalte

Epic Transfer Center

Genesys

Teams

Job description

What We Offer

Join our 26-member Patient Placement Team, supporting 7 hospitals around the clock. In this fast-paced role, you’ll manage patient placement and transfers while working across 4 screens and multiple systems including Epic, Transfer Center, Bed Placement, Voalte, Genesys, and Teams to keep care moving smoothly.

What You’ll Do

• Triage calls &transferslike a pro
• Coordinate air and ground transport
• Partner withstroke, trauma & emergency teams
• Manage patient placement across hospitals

Schedule

• 3 weekend shifts every 6 weeks (7:00 PM - 7:00 AM, 36 hours/week)
• Rotating holidays (2 major +1minor)
• No call shifts

What We’re Looking For

• RN with 2+ years acute care (ED or critical care required, patient flow experience a plus)
• Strong clinical judgment & multitasking skills
• Tech-savvy and confident communicating with physicians
• Thrives in a fast-paced, autonomous environment

• Education: Associates Degree, required. BSN preferred.
• Experience:
  • Two year, required.
  • Previous leadership and bed utilization experience is preferred.
• Licensure/Certification: Current RN license, required.
• Additional Skills (required):
  • Excellent interpersonal and communication skills, high level of problem solving and critical thinking skills to find solutions to difficult human, technical, clinical or administrative problems.
  • Excellent problem analysis skills to develop solutions.
  • Strong clinical skills and the ability to manage/coordinate effectively the work of non-subordinates

Why You’ll Love It

• Make a direct impact on patient flow and hospital operations
• Work with a supportive, collaborative team
• Hands-on experience with multiple systems and processes

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID 132879