Regional Traffic Management Center Operator

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 42,000 - 52,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Regional Traffic Management Center Operator to monitor real-time traffic conditions and support safe travel across the region using cameras, maps, and tracking systems. This full-time role requires attention to detail, clear communication, and the ability to work under pressure.

You will coordinate incident responses, activate devices like message boards and advisory systems, and collaborate with police, 911 centers, and maintenance staff to keep traffic

Qualifications

• One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.

Responsibilities

• Traffic Monitoring: Observe traffic conditions through cameras, maps, scanners, and tracking systems to identify issues.
• Incident Response: Assess incidents and activate devices such as message boards, speed limit signs, and advisory systems.
• Stakeholder Coordination: Communicate with police, 911 centers, and maintenance staff to support incident response.
• Public Information: Share traveler information through digital signs, advisory radio, and statewide alert systems.
• Record Keeping: Log incident details, timelines, notifications, and actions into reporting systems.

Job description

The Regional Traffic Management Center Operator position with the Department of Transportation offers an exciting chance to help keep roads safe and traffic flowing. This role lets you monitor real time conditions and make decisions that support drivers across the region. You will use advanced tools, clear communication skills, and quick thinking to manage incidents effectively. This role fits someone who enjoys teamwork, technology, and solving problems under pressure.

This position focuses on monitoring regional traffic conditions and coordinating responses to incidents using specialized systems and communication tools. The role helps maintain safe and efficient travel by providing timely information and supporting emergency and maintenance personnel. As a Regional Traffic Management Center Operator, you will perform the following duties:

• Traffic Monitoring: Observe traffic conditions through cameras, maps, scanners, and tracking systems to identify issues
• Incident Response: Assess incidents and activate appropriate devices such as message boards, speed limit signs, and advisory systems
• Stakeholder Coordination: Communicate with police, 911 centers, and maintenance staff to support safe and efficient incident response
• Public Information: Share accurate traveler information through digital signs, advisory radio, and statewide alert systems
• Record Keeping: Log incident details, timelines, notifications, and actions into required reporting systems

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are irregular and may be required to work varied shifts due to 24/7 operation.
• Telework: You will not have the option to telework in this position.
• Salary:Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $46,827 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience evaluating and coordinating information related to traffic data, incidents or conditions.

Other Requirements:

• The selected candidate must reside in or be willing to relocate to Cameron, Centre, Clearfield, Clinton, Elk, Juniata, McKean, Mifflin, or Potter counties.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.