Regional Technical Lead — Cryogenic & Rotating Equipment

Nikkiso Co., Ltd.; Tomball (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading provider in cryogenic technology is seeking a Regional Technical Support Engineer in Tomball, Texas. The role involves providing high-level technical support, ensuring product reliability, and managing warranty processes for complex equipment systems. Candidates should have a Bachelor's degree in Mechanical Engineering and over 10 years of relevant experience in industrial environments. This high-impact position allows for cross-functional influence and requires strong troubleshooting and communication skills. Competitive benefits and opportunities for growth are offered.

Qualifications

• 10+ years of experience in industrial manufacturing or service environments.
• Proven experience with precision rotating and reciprocating equipment.
• Experience with cryogenic processes and systems.

Responsibilities

• Provide high-level troubleshooting support for equipment issues.
• Address customer technical concerns urgently.
• Lead root cause analysis for product reliability failures.
• Oversee warranty claims process and analyze warranty data.

Skills

Troubleshooting

Root cause analysis

Technical communication

Customer focus

Problem-solving

Education

Bachelor's degree in Mechanical Engineering

Job description

A leading provider in cryogenic technology is seeking a Regional Technical Support Engineer in Tomball, Texas. The role involves providing high-level technical support, ensuring product reliability, and managing warranty processes for complex equipment systems. Candidates should have a Bachelor's degree in Mechanical Engineering and over 10 years of relevant experience in industrial environments. This high-impact position allows for cross-functional influence and requires strong troubleshooting and communication skills. Competitive benefits and opportunities for growth are offered.