Regional Technical Chocolate & Pastry Solutions Advisor

Barry Callebaut Manufacturing Iberica SA.; Town of Italy (NY); Hybrid; EUR 50,000 - 80,000; Full time

Job summary

Barry Callebaut Italy is seeking a field-based specialist to develop and support B2B gourmet artisan customers across pastry, bakery, and chocolate applications in the Toscana-Lazio-Umbria-Marche region. You will deliver technical training, support scale-up from lab to production, and collaborate with R&D, Marketing, and Sales to drive product development and customer value.

Fluency in English and willingness to travel are important.

Qualifications

• Professional background in pastry, bakery, or chocolate production with strong technical expertise.
• Italian native speaking.
• Additional languages are a plus, especially for international interaction.
• Strong knowledge of pastry, bakery, and chocolate/cocoa applications.
• Understanding of industrial and semi-industrial production processes.
• Experience with ingredient functionality, recipe formulation, and process optimization.
• Ability to support scale-up from lab to production.
• Hands-on, problem-solving approach.
• Ability to work cross-functionally with Sales, R&D, and Marketing.
• Strong organizational skills and autonomy.
• Willingness to travel.

Responsibilities

• Develop and manage B2B customers within the gourmet artisan channel (end users, artisan labs, bakery chains, food manufacturers), leveraging the existing network.
• Provide technical and application support on cocoa, chocolate, pastry and bakery ingredients, including troubleshooting, recipe optimization and process improvement.
• Act as a bridge between Chocolate Academy, Commercial, R&D and Marketing, supporting product development, industrial trials and solution customization.
• Support sales activities through customer visits, technical presentations, demos and hands-on application trials, including semi-industrial and industrial scale-up processes.
• Deliver technical training, workshops and product presentations, and represent the company at trade fairs and events.

Skills

pastry/chocolate production

industrial production processes

cross-functional collaboration

travel willingness

English proficiency

Job description

Barry Callebaut Italy is seeking a field-based specialist to develop and support B2B gourmet artisan customers across pastry, bakery, and chocolate applications in the Toscana-Lazio-Umbria-Marche region. You will deliver technical training, support scale-up from lab to production, and collaborate with R&D, Marketing, and Sales to drive product development and customer value.

Fluency in English and willingness to travel are important.