Regional Team Coordinator

UnitingCare Queensland; Mackay (ID); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Salary Packaging

Staff Discounts

Rewards platform

Parental leave

Diversity & Inclusion

Job summary

UnitingCare Queensland is seeking a Regional Team Coordinator for Lifeline in Mackay. The role supports the Regional Manager with admin duties, financial processing and reporting, while helping drive initiatives to boost services and revenue.

You will coordinate operations, manage rostering and timekeeping, and contribute to a safe, compliant and donor‑focused workplace within a not‑for‑profit charity network.

Qualifications

• Experience providing admin support with high judgement and confidentiality.
• Experience processing financial transactions and maintaining records.
• Excellent written and verbal communication across levels.
• Ability to align with UnitingCare values and mission.
• Experience leading rostering and timekeeping within budgets.

Responsibilities

• Provide a wide range of administrative support to Regional Managers.
• Process general financial functions and maintain records.
• Assist with initiatives to improve services, comms, events and efficiencies.
• Coordinate operations administration to meet deadlines and priorities.
• Support reporting for WHS, rostering, accounts and compliance.

Skills

Administrative support

Financial transactions

Rostering & timekeeping

Job description

Remuneration: $31.11 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)

Regional Team Coordinator | Lifeline

• Employment Term: Permanent Full Time
• Location: Mackay
• Remuneration: $31.11 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with Lifeline

Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.

As a Regional Team Coordinator, you’ll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Queensland’s leading charity retail brand. Everyday our 120 stores across Queensland sell donated goods, giving pre-loved items a second life and bringing in profit to support our Crisis Support Line and suicide prevention services.

Your part in our Lifeline team

Acting as the integral link between the store, warehouse and the Regional Business Manager/s your accountabilities will include:

• Provide a wide range of administrative support to Regional Business Manager/s which require a high degree of judgement, initiative, confidentiality and sensitivity
• Undertake the processing of a range of general financial functions and record management services to support the Regional Business Managers
• Assist with the implementation of initiatives to improve our service offering such as Communications strategy, event management to maximise revenue potential and process improvements and efficiencies.
• Coordinate and manage all facets of the operations administration to meet required deadlines and changing business priorities.
• Support the Regional Business Manager/s in reporting and overseeing information provided for WHS, Workforce Reporting and Rostering, Accounts management and other compliance activities as required.
• Embrace the organisation’s mission, values and future directions.
• Demonstrate daily discipline though effective management of own time, meeting performance

What makes a difference for us?

• Demonstrated ability to apply professional knowledge of administrative support practices and procedures and to work within the statutory and regulatory requirements relevant to UnitingCare Community.
• Demonstrated ability to process a range of financial transactions and maintain financial records.
• Excellent communication and interpersonal skills including the ability to deal with people at all levels in a variety of situations.
• Ability to work within the beliefs, mission, values and policies of UnitingCare Community and experience in providing a customer-led approach to support across a diverse range of responsibilities.
• Demonstrated experience in rostering and timekeeping principles
• Demonstrated ability to develop, lead and mentor effective staff teams working within established budget, direction and guidelines.

What makes a difference for you?

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained
• Staff Discounts: Participation in our team member purchasing program
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitiesto challenge yourself, grow and make a meaningful difference
• Flexible work arrangements to support work-life balance
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

Joining our Lifeline, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• provide welcoming, safe and nurturing services for children
• implement measures to prevent child abuse and neglect within our services
• appropriately and immediately address child abuse and neglect if it does occur
• abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple– everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.