Regional Talent Acquisition Coordinator

Austincc; Springfield, Northern (MA, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Department of Developmental Services (DDS) in Springfield, MA is seeking a Recruitment Coordinator for the Central West Region to manage postings, screen candidates, and coordinate interviews. The role involves collaborating with EHS HR and DDS regional management to meet hiring needs and plan strategic recruitment activities.

The incumbent will handle postings via MassCareers, coordinate onboarding, maintain tracking systems, and present updates to the Regional Management Team.

Qualifications

• Excellent written and verbal communication skills.
• Ability to exercise sound judgment, attention to detail, and adaptability while maintaining a hands‑on and proactive approach.
• Familiarity with Applicant Tracking Systems (ATS)- Taleo and proficient usage of Microsoft Office products, including Word, Access, Outlook, Excel, PowerPoint, and other related programs.
• Demonstrated ability to write clearly and concisely, express thoughts clearly and develop ideas in a logical sequence, ability to assemble items of information in accordance with established procedures
• Proven organizational and prioritizing skills; Knowledge of the methods of general report writing
• Capacity to maintain a high level of confidentiality.
• Strong knowledge of the state classification system as well as familiarity in working in a bargaining unit environment
• In depth knowledge and adherence to the techniques used in evaluating corrective measures and reporting compliance to policies and regulations
• Knowledge of supports needed for Individuals with intellectual disabilities.

Responsibilities

• Provides support with the hiring process, including coordinating job postings and partnering with the Talent & Acquisition and Employment & Staffing units, including assisting with the development and implementation of HR programs and processes for recruiting, hiring, and onboarding.
• Performs outreach activities with local schools/universities/temp staffing agencies; external job announcements, attend job fairs (virtual and in-person) and recruitment presentations.
• Coordinates DDS orientation to provide new hires with the knowledge and resources needed for successful employment.
• Coordinates, develops, monitors, and uses tracking systems to promote effective operations and document compliance with established rules, regulations, and standards.
• Reviews and analyze data to determine the progress and effectiveness of internal operations.
• Makes recommendations for changes in tracking systems and databases to enhance the agency’s effective use of human resources and technology.
• Recommends changes, coordinate, and the support implementation of procedures, systems, and guidelines to accomplish Agency program objectives and goals.
• Prepares, submits, and tracks new hire IT hardware, network, and software requests.
• Provides technical assistance and advice concerning exchanging information, resolving issues and ensuring compliance with established policies, procedures, and standards.
• Conducts phone screens with candidates and schedules interviews when appropriate.
• Takes a lead role in staff appreciation events/activities for the CW state operated programs.
• Assists the CW Director of State Operated programs with staff retention efforts.
• Assists the CW Director of State Operated programs with management of Share Point database.
• Performs other related duties for the CW State Operated programs.

Skills

Communication skills

Attention to detail

ATS knowledge

Written and verbal communication

Organizational skills

Policy compliance

DEI awareness

Tools

Taleo ATS

Microsoft Office

Job description

Department of Developmental Services (DDS) in Springfield, MA is seeking a Recruitment Coordinator for the Central West Region to manage postings, screen candidates, and coordinate interviews. The role involves collaborating with EHS HR and DDS regional management to meet hiring needs and plan strategic recruitment activities.

The incumbent will handle postings via MassCareers, coordinate onboarding, maintain tracking systems, and present updates to the Regional Management Team.