Program Coordinator II

Commonwealth of Massachusetts; McKnight and Bay (MA); On-site; USD 74,000 - 106,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Commonwealth of Massachusetts is seeking a dynamic Program Coordinator II to join the Community Systems Team within the Department of Developmental Disabilities. The role focuses on strengthening community supports, improving inclusion, accessibility, and system capacity for individuals with intellectual and developmental disabilities and autism across the Commonwealth.

The successful candidate will work with Area and Regional Offices, community partners, providers, and stakeholders to develop

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Program Coordinator II (260005E8)

Job Description

Description

The Department of Developmental Disabilities (DDS) is seeking a dynamic, collaborative, and innovative Program Coordinator II to join the Community Systems Team. This position plays a key role in strengthening community-based supports and advancing initiatives that improve opportunities and outcomes for individuals with intellectual and developmental disabilities and autism across the Commonwealth.

The Program Coordinator II works closely with Area Offices, Regional Offices, Central Office staff, community organizations, providers, state agency partners, and stakeholders to support the development, implementation, and coordination of programs and initiatives that enhance community inclusion, accessibility, and system capacity. This position serves as a resource across the department, using data, collaboration, and strategic planning to identify needs, support continuous quality improvement, and promote best practices.

Duties and Responsibilities (these duties are a general summary and not all inclusive)

Collaborate with Area Offices, Regional Offices, and Community Systems Team members to plan, implement, and monitor statewide community initiatives.

• Build and maintain strong partnerships with community organizations, providers, advocacy groups, individuals receiving services, families, and other stakeholders to strengthen community resources and opportunities.
• Lead departmental efforts related to Assistive Technology by promoting awareness, supporting implementation, identifying emerging technologies, coordinating training opportunities, and serving as the primary resource for staff and community partners.
• Partner closely with the Autism Program Coordinator II and the Family Supports Director to develop and coordinate initiatives that enhance services, supports, and community engagement for individuals and families.
• Support housing-related initiatives by collaborating with internal and external partners to expand housing opportunities, improve access to community living resources, and address barriers to successful community integration.
• Collect, analyze, and interpret program data to identify trends, measure outcomes, inform decision-making, and support strategic planning and continuous improvement efforts.
• Develop reports, presentations, guidance documents, and other materials to communicate program activities, recommendations, and outcomes.
• Coordinate workgroups, committees, meetings, and special projects involving multiple stakeholders across the department and community.
• Research emerging practices, policies, and innovative approaches that strengthen community systems and improve services for individuals with developmental disabilities.
• Provide technical assistance, consultation, and training to staff, providers, and community partners regarding community resources, initiatives, and best practices.
• Represent the Department on internal and external committees, collaborative groups, and community forums as assigned.
• Perform additional duties and special projects as assigned in support of the Community Systems Team mission.

Preferred Qualifications

The ideal candidate will demonstrate:

• Knowledge of developmental disabilities, autism, community services, and person-centered supports.
• Experience building collaborative relationships with diverse stakeholders across public and private sectors.
• Strong project management, organizational, and problem-solving skills with the ability to manage multiple priorities.
• Experience collecting, analyzing, and presenting data to support planning and decision-making.
• Excellent written and verbal communication skills, including the ability to prepare reports, facilitate meetings, and deliver presentations.
• Ability to work independently while contributing effectively as part of a collaborative team.
• Experience coordinating cross-functional initiatives and managing complex projects.
• Knowledge of assistive technology, housing resources, family supports, or community inclusion initiatives is highly desirable.
• Proficiency with Microsoft Office applications and other data management and reporting tools.

Please Note

This position is located in Springfield, MA

Schedule: 9:00am - 5:00pm

Days Off: Sunday/Saturday

Flexibility required to meet the needs of the program/area office.

About the Department of Developmental Services

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

· Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov

· Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services: http://www.mass.gov/hhs/cori

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affluent Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

United States-Massachusetts-Springfield- 1 Federal Street

Job

Administrative Services

Agency

Department of Developmental Services

Schedule

Full-time

Shift

Day

Job Posting

Aug 19, 2026, 6:57:06 PM

Number of Openings

1

Salary

73,615.88 - 106,401.62 Yearly

If you have Diversity, Aff, Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kendy Derival, [e-mail] - 8572835867

Bargaining Unit : 06-NAGE - Professional Admin.

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : Yes