Training Technician II

Commonwealth of Massachusetts; Baldwinville (GA); Hybrid; USD 67,000 - 96,000; Full time

Job summary

The Department of Developmental Services in Massachusetts is seeking a Training Technician II to help develop, coordinate and deliver trainings and orientation for Central/West State-Operated Community Services staff and volunteers.

This role requires collaboration with leadership; requires PABC certification or ability to obtain, CPR/First Aid instructor certification, and travel across the Central/West Region with hotels in Templeton, Worcester and Northampton.

Qualifications

• Applicants must have at least (A) three years of full-time, or equivalent part-time, professional experience in teaching, instructing or training work which included the planning, development or implementation of educational or employee training programs as a major duty, or (B) any equivalent combination of the required experience and the substitutions below.
• Substitutions: I. A Bachelor's degree with a major in education may be substituted for a maximum of two years of the required (A) experience; II. A Graduate degree with a major in education may be substituted for the required experience.
• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
• SPECIAL REQUIREMENTS: None.

Responsibilities

• Develop, coordinate and provide trainings and orientation programs for Central/West staff and volunteers.
• Assess training needs with leadership and Training Coordinator; collaborate on curriculum development.
• Provide CPR/First Aid instructor-level certification to meet recertification requirements.
• Train staff in computer systems and applicable software (email, online trainings, self-service time and attendance).
• Support CW Emergency Stabilization Units and complex behavioral homes with trainings.

Education

Bachelor's degree with a major in education

Graduate degree with a major in education

Job description

Job Description

An Official website of the Commonwealth of Massachusetts

Job Description

Description

The Department of Developmental Services (DDS) Central/West (CW) State-Operated Community Services is seeking qualified candidates for theTraining Technician IIposition.This position will hold a key role in the development and implementation of the State Operated system’s training program. This position, in conjunction with the Training Coordinator, will be responsible for the development, coordination, and provision of trainings and orientation programs for CW employees and volunteers.

This position will also be tasked with assessing training needs in collaboration with the Director of Central West State Operated Community Services, the State Op. Directors, and the Training Coordinator.This position may also work with the Regional Training Department on curriculum development.The Training Technician will provide specific trainings and support to the CW Emergency Stablization Units as well as to complex behavioral homes. This position must be PABC (Proactive Approaches to Behavioral Challenges) certified or become certified at the level required to provide employees with PABC training.This position will also need to have or receive instructor-level certification to provide CPR/First Aid training for new employees and for recertification requirements.

The Training Technician will provide content specific trainings for New Employee Orientation.This position will receive training in fit testing N95 respirators and will provide such testing to meet annual agency requirements.It is also an expectation that this position will have or gain knowledge necessary to train and assist staff in the state operated homes in the use of computers and applicable systems such as email, online trainings, self-service time and attendance, and more.This position will be supervised by the CW Director of State operated services.

Please Note:

This position is located in Baldwinville, MA. This position will be required to travel throughout the Central/West Region, as needed, and will have hotel work-space available in Templeton (TCS), Worcester (CRS) and Northampton (CCS).

Schedule

Monday - Friday: 9:00am – 5:00pm.

Days Off

Sunday/Saturday

Flexibility

Flexibility may be required to meet the needs of the program.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Pre-Employment Screening

• Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services: http://www.mass.gov/hhs/cori

Technical Help

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at617-979-8500for assistance.

Contact for Questions

Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

• Applicants must have at least (A) three years of full-time, or equivalent part-time, professional experience in teaching, instructing or training work which included the planning, development or implementation of educational or employee training programs as a major duty, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions

• I. A Bachelor's degree with a major in education may be substituted for a maximum of two years of the required (A) experience*
• II. A Graduate degree with a major in education may be substituted for the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

SPECIAL REQUIREMENTS: None.

Salary

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

$66,890.20 - $96,266.04 Yearly

Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Equal Opportunity

An Equal Opportunity / Aff…; Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Agency Information

Department of Developmental Services

Job Posting

Aug 26, 2026, 6:31:31 PM

Number of Openings

1

Potentially Eligible for a Hybrid Work Schedule

Yes

Bargaining Unit

06-NAGE - Professional Admin.

Diversity and Accommodation

If you have Diversity, Aff… Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Kendy Derival, [e-mail] - 8572835867