Regional Staff Development & Quality Support Coordinator

US Lawns; Hilo (HI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical and dental coverage for the员工

401(K) retirement plan

Sick and vacation leave

Job summary

Yukio Okutsu State Veterans Home is seeking a Regional Staff Development and Quality Support Coordinator based in Hilo, Hawaii, with regular travel to surrounding facilities. You will design and teach education that keeps staff skilled, confident and survey-ready, linking training to quality data and survey findings.

You will lead in-service education for LTC and CAH staff, tailor evidence-based training, mentor on-site, and track required certifications such as BLS, ACLS, PALS and TNCC.

Qualifications

• Current Hawaii Registered Nurse license in good standing (or in training to complete RN licensure requirements). BSN preferred.
• Three years of RN experience; two years of long-term care experience preferred.
• Previous experience teaching adults required.
• Knowledge of general, rehabilitative and restorative nursing practice and the regulations governing long-term care.
• Working knowledge of QAPI, CMS Quality Measures and the state and federal survey process preferred, along with experience in quality improvement, infection prevention or survey readiness.
• Regular travel to all regional facilities is required (weekly to Honokaʻa, twice monthly to Kaʻū and Hilo Medical Center Extended Care), with occasional long hours and weekend work. This is an exempt, salaried position.

Responsibilities

• Lead the regional in-service education program for LTC and CAH staff, including orientation, skills fairs and annual competency testing.
• Develop, schedule and teach evidence-based training tailored to each facility's needs, using demonstration and return demonstration.
• Observe and mentor staff on site, giving real-time feedback and identifying clinical skill gaps.
• Track completion of assigned education and required certifications such as BLS, ACLS, PALS and TNCC, and maintain accurate training records.
• Support facility QAPI committees by reporting on quality indicators, conducting audits and building the education component of root cause analyses and performance improvement projects.
• Prepare facilities for DOH, CMS and VA surveys through mock surveys and records review, provide on-site support during surveys, and deliver education tied to plans of correction.

Skills

Adult education

Quality improvement

Training delivery

Survey readiness

Leadership

Education

Hawaii RN license

BSN preferred

3 years RN experience

2 years LTC experience preferred

Teaching adults experience

Job description

Job Description

Join Yukio Okutsu State Veterans Home and be part of a team that proudly cares for our friends, family, and neighbors across East Hawaiʻi.

As the Regional Staff Development and Quality Support Coordinator, you will shape how care is delivered to residents and patients across East Hawaii's long-term care and critical access hospital facilities. Based at Yukio Okutsu State Veterans Home in Hilo and traveling regularly to Honokaʻa, Kaʻū and Hilo Medical Center Extended Care, you will design and teach the education that keeps staff skilled, confident and survey-ready. By linking training to quality data and survey findings, you will help turn performance improvement goals into better outcomes at the bedside.

Key responsibilities

• Lead the regional in-service education program for LTC and CAH staff, including orientation, skills fairs and annual competency testing.
• Develop, schedule and teach evidence-based training tailored to each facility's needs, using demonstration and return demonstration.
• Observe and mentor staff on site, giving real-time feedback and identifying clinical skill gaps.
• Track completion of assigned education and required certifications such as BLS, ACLS, PALS and TNCC, and maintain accurate training records.
• Support facility QAPI committees by reporting on quality indicators, conducting audits and building the education component of root cause analyses and performance improvement projects.
• Prepare facilities for DOH, CMS and VA surveys through mock surveys and records review, provide on-site support during surveys, and deliver education tied to plans of correction.

Education, experience and licensure

• Current Hawaii Registered Nurse license in good standing (or in training to complete RN licensure requirements). BSN preferred.
• Three years of RN experience; two years of long-term care experience preferred.
• Previous experience teaching adults required.
• Knowledge of general, rehabilitative and restorative nursing practice and the regulations governing long-term care.
• Working knowledge of QAPI, CMS Quality Measures and the state and federal survey process preferred, along with experience in quality improvement, infection prevention or survey readiness.
• Regular travel to all regional facilities is required (weekly to Honokaʻa, twice monthly to Kaʻū and Hilo Medical Center Extended Care), with occasional long hours and weekend work. This is an exempt, salaried position.

Company Description

Located in picturesque Hilo,Hawaii, Yukio Okutsu State Veterans Home features dedicated short-term rehabilitation services and residential long-termplacement. As the only state Veterans Home on the Big Island of Hawaii, we are proud to serve our county’s finest.

In addition to rehabilitation services, Yukio Okutsu State Veterans Home is designed to care for yourmedical conditions through personalized, 24-hour skilled nursing care provided by licensed clinicalspecialists and therapists. With oversight and coordination with physicians and nurse practitioners, ourteams work hand-in-hand to provide compassionate quality care.

Committed To Quality

Yukio Okutsu State Veterans Home offers more than just 24-hour nursing care, we caterto both the physical and emotional health of our residents and patients. Our care teams worktogether to create personalized treatment plans to help patients through their care journey.We strive to provide industry-leading outcomes through coordination of all aspects of your care.

Benefits

• Company sponsored medical and dental (100% coverage for employee)
• 401(K) retirement plan
• Sick and vacation leave

Shift Details

Must be available to work shifts, weekends and holidays as necessary based on hospital operations. Services are provided 24/7.

YUKIO - Drug Free, Equal Opportunity Employer, E-Verify

East Hawaii State Veterans Home is a drug-free workplace, an Equal Opportunity Employer, and conducts employment verification through E-Verify.