Regional Service Representative #518

Rug Doctor, LLC; Baltimore (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full benefits

Job summary

Rug Doctor, LLC is seeking a Delivery Driver - Regional to join our team in a full-time capacity. This role involves overnight travel (1–3 nights per week) to service retail accounts and ensure timely delivery of machines and solutions. You will restock, price, and maintain displays, while delivering courteous customer service.

You will inspect equipment, prepare shipments, and operate a forklift. Candidates should be able to work independently, communicate effectively, and handle physical

Qualifications

• High school diploma or GED required.
• Must be at least 21 years old.
• Customer service oriented with an outgoing personality and exceptional communication skills.
• Able to work independently and solve problems.
• Basic computer skills and mechanical aptitude.
• Excited about a career, not just a job.

Responsibilities

• Available for overnight travel, 1 to 3 nights a week depending on company needs.
• Cover existing routes as needed in the service of assigned accounts in restocking, pricing, facing, rotating and invoicing of products and machines for open positions, vacation/sick absences, or increased business needs.
• Inspect and test equipment and displays, including overall functionality and cleanliness during each service visit.
• Prepare shipments of machines and solutions, load and unload trucks, and operate a forklift as needed.
• Provide customer service calls, including service calls and Walmart kiosk maintenance, and periodic inventory counts.
• Other duties as required.

Skills

Customer service

Communication skills

Independence

Problem solving

Mechanical aptitude

Basic computer skills

Positive attitude

Education

High school diploma or GED

Tools

Forklift operation

Job description

Overview

Like to drive and don't mind weekly out-of-town overnights, Rug Doctor is hiring a full-time, Monday-Friday, Delivery Driver - Regional with full benefits. We are seeking a responsible, self-starter to provide back up in the service delivery of products while providing superior customer service to established retail accounts. Requiresovernight travel, 1 to 3 nights a week; depending on field service projects in the region and company needs.

We are looking for candidates like you that like to work independently, have a successful record of accomplishment, and can self-manage their productivity in a fast-paced environment. If this position fits you, we want to hear from you!

Responsibilities

Responsibilities

• Available forovernight travel, 1 to 3 nights a week depending on company needs
• Ability to train, with the desire to learn and practice company standards
• Cover existing routes as needed in the service of assigned accounts in restocking, pricing, facing, rotating and invoicing of products and machines for open positions, vacation/sick absences, or increased business needs
• Inspect and test all equipment and displays by performing preventative maintenance as needed, including, but not limited to overall functionality of machines, clean/polish racks, floor space around and under racks during each service visit
• Prepare shipments of machines and solutions, load and unload trucks, and operate forklift as needed
• Provide customer service calls, including service calls and Walmart kiosk maintenance, and periodic inventory counts
• Other duties as required

Qualifications

Requirements

• Ability to travelovernightas required by field service projects needed in region
• High school diploma or GED
• Must be at least 21 years of age
• Customer service oriented with an outgoing personality and exceptional communication skills
• Able to work independently and solve problems
• Basic computer skills and mechanical aptitude
• Excited about a career, not just a job

Physical Requirements:

• Bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75lbs
• Ability to work in different weather climates - Hot, Cold, etc.
• The ability to drive a service van for consecutive hours and long distances on all types of roads, and in all types of weather
• Ability to service up to 6 to 10 service calls per day

Rug Doctor is an EOE company. Consent of candidate is required to complete acriminal background inquiry, non-DOT physical and to complete and pass a drug screento qualify and considered for employment.