Regional Service Rep - Grand Forks, ND

Novo Distribution Llc; Grand Forks (ND); On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

Paid Time Off (PTO)

Job summary

Novo Building Products is seeking a Regional Stocking and Service Rep to support stocking and store service for Lowe’s locations across MN, ND, and MI. Travel up to 80% is required to cover staffing gaps, engage in merchandising, and execute resets with the Area Manager's direction.

The role emphasizes accurate cycle counts, credits processing, and effective store communication. A valid license and strong organizational skills are essential.

Qualifications

• High school diploma or Bachelor’s degree in a related field preferred.
• Valid driver's license without major restrictions.
• Proof of current auto insurance.
• Solid organization and time management skills.
• Proficiency with Outlook, Excel, and Word.
• Ability to work a flexible schedule.
• Fluent English in written and spoken form.
• Strong selling, communication, and interpersonal skills.

Responsibilities

• Fill in various roles within a geographic region as directed by the Area Manager.
• Review store merchandising and inventory; conduct cycle counts.
• Stock home center stores and perform merchandising resets.
• Ensure point-of-purchase materials are up to date and in place.
• Assist the Area Manager with administrative duties and scheduling.
• Build relationships with store management and employees.
• Travel to Lowe's locations; cover staffing gaps due to vacancies or surges.
• Demonstrate professionalism, ethics, and a can-do attitude.

Skills

Communication skills

Interpersonal skills

English fluency

Time management

Organization

Education

High school diploma

Bachelor’s degree in related field

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Job Details

Level: Entry

Job Location: Minneapolis, MN - MN

Position Type: Full Time

Salary Range: $23.75 - $23.75 Hourly

Job Shift: Day

This Regional Stocking and Service Rep supports stocking and service for Novo Building Products at multiple Lowe's store locations, including:

• Minnesota
• North Dakota
• Marquette, MI

This position requires approximately 25 percent of overnight travel.

Salary

• $23.75/hr.
• Monthly Car Allowance - $325/mo.
• Mileage Reimbursement
• Quarterly and Annual Bonus Potential

About the Position

As a representative of Novo Building Products, the Regional Stocking and Service Representative plays a vital role in supporting store service, stocking, and program resets at assigned Lowe’s stores under the direction of an Area Manager. This position requires travel to various Lowe’s locations to provide coverage during staffing gaps such as vacancies, PTO, or surges in business. Key responsibilities include stocking replenishment orders, merchandising products (zone recovery), identifying and processing credits for damaged or defective items, conducting cycle and “focus” counts, addressing customer concerns, and assisting with reset activities led by Store Planning. Additionally, this role may provide administrative support to the Area Manager as needed. The ideal candidate is flexible, detail-oriented, and comfortable working independently across multiple store locations.

Essential Responsibilities

• Fill in various roles/responsibilities within a specific geographic region as directed by the Area Manager; may include but not limited to any of the following:
• Back-up for Territory Service Rep
• Review store merchandising and inventory
• Conduct cycle counts
• Stock home center stores
• Merchandising resets/refreshes
• Make sure point-of-purchase materials and literature are up to date and in place.
• Conduct store audits to ensure Novo Standards are being met.
• Assist the Area Manager with administrative duties, scheduling, and interviewing for various roles as required
• Demonstrates high standards of conduct, professionalism, courtesy, ethics, and a “can-do” attitude when representing Novo.
• Analyzes performance, product mix, market conditions, and new product opportunities and recommends changes when appropriate.
• Manages all expenses per Corporate Policies and Procedures.
• Build relationships with home center store management and employees
• Other duties as assigned.

Qualifications

• High school diploma/Bachelor’s Degree in a related field preferred
• A valid driver's license, un-restricted except for corrective lenses.
• Proof of current auto insurance.
• Solid organization and time management skills
• Computer skills, specifically, Microsoft Outlook, Excel, and Word.
• Ability to work a flexible work schedule
• Selling, communication, and interpersonal skills. Must be fluent in English, both written and verbal. Must demonstrate courtesy, diplomacy, tact, and a proven ability to foster relationships based on integrity and professionalism.

Travel Requirements

• The ability for overnight or daily travel to any of Novo's stores is required
• Travel: ~80%
• Travel expenses are covered per the Corporate Travel Policy
• Ability to travel to and from stores as required

Physical Requirements

• Pushing/pulling with wheeled equipment up to an average of 1500 lbs. – up to 60%

About Novo

Novo Building Products is an industry-leading manufacturer and distributor of stair parts, mouldings, doors, specialty millwork, and a variety of board products. Based in Zeeland, Michigan, Novo Building Products operates Ornamental Decorative Millwork, L.J. Smith Stair Systems, and Novo Direct.

Just as our products are used to build something new and inspire others to make living spaces more beautiful, we endeavor to impact the people and communities we touch every day positively.

Why Work with Us?

• clean work environment
• medical
• dental
• vision
• life insurance
• short-term disability insurance
• long-term disability insurance
• employee assistance program
• Paid Time Off (PTO)
• 401k program with employer match

We offer competitive wages, shift premiums, and benefits. Benefits include a clean work environment, medical, dental, vision, life insurance, short-term and long-term disability insurance, an employee assistance program, Paid Time Off (PTO), and a 401k program with employer match.

For more details and benefits information, please visit our website at: www.novobp.com/careers

Equal Opportunity

ADENTRA and each of its flagship brands is an equal opportunity employer and is dedicated to creating an inclusive environment, welcoming applicants from all backgrounds, experiences, and perspectives. As part of our hiring process, candidates may be required to undergo pre-employment drug testing and background checks unless prohibited by state or local law.

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