Regional Service Manager

Mobile Air Inc.; Leetsdale (Allegheny County); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay with quarterly bonus

Health, Vision, and Dental Insurance

Life Insurance

401k with company match

Paid time off (vacation, sick days,hol

Holiday pay

Job summary

Mobile Air & Power Rentals seeks a Regional Service Manager to oversee the Easter Midwest branches (Columbus, OH; Cleveland, OH; Pittsburgh, PA) and lead service operations across the region.

You will drive standard procedures, coach staff, monitor key metrics, and coordinate with Service Managers and VP/GM teams to ensure safety and customer satisfaction while achieving regional goals.

Qualifications

• Minimum 3 years of HVAC rental industry experience or similar, preferably in a service management role.
• At least 1 year of supervisory experience.
• Associate degree or technical/vocational training preferred.
• Willingness to travel up to 40% of the time.
• Proficient in MS Office; familiarity with service/MRP software is a plus.

Responsibilities

• Oversee operations of smaller branch rental offices within the region and manage the home branch.
• Provide leadership to ensure consistency in business processes across branches.
• Deploy and enforce service procedures at each branch.
• Collaborate with Service Managers and VP/GM teams to improve interactions within the department.
• Manage metrics to achieve employee, customer, and financial goals.
• Work with branch leadership to optimize service processes and performance.
• Coach and develop branch personnel for growth and evaluations.
• Audit branch operations and procedures to drive consistency.
• Ensure safety standards and core values are followed across all branches.
• Communicate goals and track progress through regular branch visits.

Skills

HVAC rental industry experience

Supervisory experience

Travel readiness

MS Office proficiency

MRP or rental software

Self-starter

Education

Associate's degree from accredited vocational college

Tools

MRP software

Rental software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regional Service Manager

MA MIDWEST OPS Full Time BROOKLYN HEIGHTS, OH, US

At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.

We are immediately hiring a Regional Service Manager to join our dynamic team.

This Regional Service Manager would cover the Easter Midwest regions for the branches in (Columbus, OH, Cleveland, OH, and Pittsburgh, PA)

Why Mobile Air?

Here are some of the perks & rewards:

• Competitive pay with quarterly bonus opportunities
• Health, Vision, and Dental Insurance
• Life Insurance
• 401k with company match
• Paid time off (vacation, sick days, holidays)
• Career development and advancement potential
• Employee discount programs

What you’ll do:

• Oversee operations of smaller branch rental offices within the assigned region and maintain direct management of the home branch.
• Provide leadership by ensuring consistency in business processes across branches.
• Deploy and ensure adherence to service procedures in each branch.
• Collaborate with Service Managers, other Regional Service Managers, and VP/GM’s to enhance interaction within the Service Department.
• Manage key metrics to ensure employee, customer, and financial goals are achieved in the region.
• Work with branch service leadership to optimize service processes.
• Coach and support branch personnel for positive employee relations, growth opportunities, and performance evaluations.
• Conduct audits of branch operations and service procedures to drive consistency.
• Ensure compliance with core values and safety standards across all branches.
• Communicate Service Group goals, provide resources and direction, and track progress toward those goals through regular visits to assigned branches.
• Manage assets in collaboration with branch service leadership to maintain equipment standards.
• Establish training initiatives covering equipment operation, troubleshooting, preventive maintenance, and safety training.
• Utilize a voice-of-the-customer approach to gather feedback from internal and external customers.
• Perform other duties as assigned.

We’re looking for the following skills/experience:

• Minimum of 3 years’ experience in the HVAC rental industry or similar field, preferably as a service manager.
• Availability for after-hours support due to the needs of the rental business.
• Associate's degree from an accredited vocational college preferred.
• At least 1 year of supervisory experience.
• Proficient in Microsoft Office products or other comparable systems; experience with MRP or rental software preferred.
• Proven ability as a self-starter, capable of working independently.
• Willingness to travel up to 40% of the time.

Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!