Regional Service Manager

Mobile Air Inc.; Louisville (KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Life Insurance

401k with company match

Paid time off

Career development

Employee discount programs

Quarterly bonus opportunities

Job summary

Mobile Air & Power Rentals is seeking a Regional Service Manager to oversee operations across Indianapolis, Cincinnati, and Louisville, ensuring consistent service processes and strong branch collaboration. You will drive asset management, safety standards, and service improvements while leading a dispersed team.

The ideal candidate has 3+ years in HVAC rental or similar, supervisory experience, and MS Office/MRP proficiency.

Qualifications

• 3+ years in HVAC rental or similar service environment.
• Supervisory experience (min 1 year).
• Willingness to travel up to 40% of the time.
• Associate degree preferred; vocational focus acceptable.

Responsibilities

• Oversee operations of smaller branch rental offices within the region and manage the home branch.
• Ensure consistency in business processes across branches.
• Deploy and enforce service procedures in each branch.
• Collaborate with Service Managers and VP/GM to improve service interactions.
• Manage key metrics to meet employee, customer, and financial goals.
• Coach branch personnel for growth and evaluations.
• Conduct audits to drive process consistency.
• Ensure safety standards across branches.

Skills

Leadership

Self-starter

Travel willingness

Independent work

Education

Associate's degree

Tools

MS Office

MRP systems

Rental software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regional Service Manager

MA MIDWEST OPS Full Time Indianapolis, IN, US

At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.

We are immediately hiring a Regional Service Manager to join our dynamic team.

This Regional Service Manager would cover the Western Midwest regions for the branches in (Indianapolis, IN, Cincinnati, OH, and Louisville, KY)

Why Mobile Air?

• Competitive pay with quarterly bonus opportunities
• Health, Vision, and Dental Insurance
• Life Insurance
• 401k with company match
• Paid time off (vacation, sick days, holidays)
• Career development and advancement potential
• Employee discount programs

What you'll do:

• Oversee operations of smaller branch rental offices within the assigned region and maintain direct management of the home branch.
• Provide leadership by ensuring consistency in business processes across branches.
• Deploy and ensure adherence to service procedures in each branch.
• Collaborate with Service Managers, other Regional Service Managers, and VP/GM's to enhance interaction within the Service Department.
• Manage key metrics to ensure employee, customer, and financial goals are achieved in the region.
• Work with branch service leadership to optimize service processes.
• Coach and support branch personnel for positive employee relations, growth opportunities, and performance evaluations.
• Conduct audits of branch operations and service procedures to drive consistency.
• Ensure compliance with core values and safety standards across all branches.
• Communicate Service Group goals, provide resources and direction, and track progress toward those goals through regular visits to assigned branches.
• Manage assets in collaboration with branch service leadership to maintain equipment standards.
• Establish training initiatives covering equipment operation, troubleshooting, preventive maintenance, and safety training.
• Utilize a voice-of-the-customer approach to gather feedback from internal and external customers.
• Perform other duties as assigned.

We're looking for the following skills/experience:

• Minimum of 3 years' experience in the HVAC rental industry or similar field, preferably as a service manager.
• Availability for after-hours support due to the needs of the rental business.
• Associate's degree from an accredited vocational college preferred.
• At least 1 year of supervisory experience.
• Proficient in Microsoft Office products or other comparable systems; experience with MRP or rental software preferred.
• Proven ability as a self-starter, capable of working independently.
• Willingness to travel up to 40% of the time.

Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!