Regional Security Operations Associate

CyrusOne; Aurora (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

CyrusOne seeks a Regional Security Operations Associate to bridge field operations and the Corporate Security Program, ensuring communication and enforcement of security standards across the facility portfolio.

You will guide clients and vendors, assist with incident response planning, investigations, vulnerability assessments, and support retrofit and new construction projects to uphold CyrusOne's security standards.

Qualifications

• Bachelor’s degree or equivalent experience with physical security.
• Minimum 5 years direct oversight in security operations and programs.
• Experience with security investigations and interviewing.
• Experience in developing and enforcing policies and procedures.
• Strong communication and ability to work with diverse teams.

Responsibilities

• Serve as conduit to field operations for communication and enforcement of CyrusOne Corporate Security Program.
• Provide guidance to clients and vendors, identify gaps and recommend corrective action.
• Assist security leadership with standards, policies, and procedures across the facility portfolio.
• Ensure guard service vendor post orders and system maintenance procedures are consistent.
• Assist incident response planning and monitor site response to incidents.
• Perform security vulnerability assessments based on client requirements and best practices.
• Lead security investigations within the campus for policy or criminal issues.
• Survey operations to identify efficiencies and cost savings.
• Escalate critical issues to CyrusOne Security leadership.
• Prepare documented investigative and security assessment reports.
• Assist retrofit and construction to ensure CyrusOne standards are followed.
• Handoff after retrofit/new construction to ensure daily operations are fully functional.

Skills

Security operations

Incident response

Investigations

Policy development

Communication

Vendor management

Physical security controls

Emergency readiness

Education

Bachelor's Degree or equivalent experience in physical security

Job description

We are seeking a highly qualified and experienced Regional Security Operations Associate to join our team. The successful candidate will be responsible for serving as the primary link between field operations and the Corporate Security Program, ensuring the communication and enforcement of security standards and policies. This role involves providing guidance to clients and security vendors, overseeing incident response planning, conducting security investigations, and ensuring compliance with established standards. The Regional Security Operations Associate will also play a key role in assessing security vulnerabilities, recommending corrective actions, and contributing to retrofit and new construction projects.

Essential Functions

• Serve as the conduit to field operations for communication and enforcement of CyrusOne Corporate Security Program to include corporate security standards and policies.
• Provide guidance to client and security vendors regarding security program; identify gaps and recommend corrective action if needed.
• Assist CyrusOne Security leadership with development and implementation of consistent standards, policies, and procedures across the CyrusOne facility portfolio.
• Ensure Guard Service Vendor institutes consistent post orders and system maintenance procedures across the CyrusOne facility portfolio.
• Assist incident response planning, programs for assigned campus; Monitor incident response by guard vendor ensuring compliance with post orders.
• Monitor client incident reporting system and ensure site response is appropriate.
• Perform security vulnerability assessments of operations and facilities based upon client requirements and industry best practices.
• Participate/lead security investigations within assigned campus regarding all policy, criminal violations.
• Survey all security operations to recommend operational efficiencies resulting in cost savings or increased productivity.
• Escalate critical issues to CyrusOne Security leadership.
• Prepare well documented investigative and security assessment reports.
• Assist with retrofit and new construction projects, to ensure CyrusOne standards are adhered to.
• Assist with handoff after completion of retrofit and construction projects to ensure daily operations are fully functional.

Minimum Requirements

• Minimum 5 years of direct oversight/involvement with security operations and programs.
• Minimum 3 years’ experience with security investigations, interviewing.
• Minimum 3 years’ experience in standard, policy, procedure development.
• Strong organizational skills and collaborative management style needed.
• Must be an intelligent, articulate and persuasive communicator who can discuss security-related concepts with a broad range of technical and non-technical staff.
• Must have experience with design and implementation of security controls.
• Strong understanding of physical access technology and systems, or data center practices and procedures.
• Ability to develop and administer the enforcement of policy and procedures firmly, tactfully, and with consistency.
• Strong commitment to customer service.
• Ability to establish and maintain effective professional relationships with a diverse group of individuals, both internal and external to the company.
• Excellent oral and written communication skills, ability to stay organized in a dynamic environment.
• Willingness to adjust hours and be flexible as required by the business to include being onsite for extended hours during emergency situations such as emergency incidents.

Education

Bachelor’s Degree or equivalent experience, with a focus on physical security.

CyrusOne is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne.

CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.

CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies. CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals.

CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale.

As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.