Senior Operations Engineering Program Manager

CyrusOne; Washington; Hybrid; USD 140,000 - 190,000; Full time

Job summary

CyrusOne is seeking a Senior Operations Engineering Program Manager in the United States (Washington) to coordinate and drive critical engineering initiatives across data center operations. The role focuses on executing priorities, maintaining milestones, and delivering measurable improvements in operational performance.

Candidates should have a B.S. in Engineering and 8–10+ years in data center or critical infrastructure environments, with strong program management and cross-functional

Qualifications

• B.S. in Engineering (Electrical, Mechanical, Industrial Engineering, or other technical degree)
• 8–10+ years in Data Center/Critical Infrastructure industry

Responsibilities

• Lead the development and ongoing maintenance of the CyrusOne Data Center Operations Runbook, ensuring alignment with priorities and site consistency.
• Drive standardization across Operations Engineering with consistent processes and execution models.
• Cover RCA, Engineering Change Management, site drawings and SOO control, and operating procedure governance and quality.
• Partner cross-functionally with Reliability, Electrical, and Mechanical Engineering teams to translate technical requirements into scalable operational processes and programs.
• Identify gaps and inefficiencies across existing processes and lead initiatives to improve performance and reduce risk.
• Establish and manage program-level metrics, reporting, and progress visibility.

Skills

Program management

Cross-functional collaboration

Operations engineering

Root Cause Analysis

Engineering Change Management

SOO governance

Education

B.S. in Engineering

Job description

CyrusOne is a leading global data center developer and operator, delivering secure, scalable, and reliable infrastructure solutions for the world’s largest enterprises and hyperscale customers. We are committed to operational excellence, innovation, and delivering high-performance environments that support critical business needs. The Senior Operations Engineering Program Manager supports execution across key engineering initiatives. This role is responsible for coordinating program activities and contributing to frameworks that enable the successful delivery of operational priorities. The position supports the tracking and reporting of key performance metrics, monitors program and process effectiveness, and highlights insights to support continuous improvement. This individual partners cross-functionally to help translate strategic plans into actionable deliverables, ensuring alignment and progress across the engineering organization. The role focuses on driving day-to-day program execution, maintaining visibility into milestones, and supporting accountability to deliver operational results.

Key Responsibilities

• Lead the development and ongoing maintenance of the CyrusOne Data Center Operations Runbook, ensuring alignment with operational priorities and consistency across sites.
• Drive standardization efforts across Operations Engineering by implementing and reinforcing consistent processes, documentation, and execution models.
• Key areas include Root Cause Analysis (RCA), Engineering Change Management, site drawing and Sequence of Operations (SOO) control, and operating procedure governance and quality.
• Partner cross-functionally with Reliability, Electrical, and Mechanical Engineering teams to support the translation of technical requirements into scalable operational processes and programs, driving alignment and adoption.
• Identify gaps, inconsistencies, and inefficiencies across existing processes and lead initiatives to address them—improving operational performance, reducing risk, and increasing effectiveness.
• Establish and manage program-level metrics, reporting, and performance tracking to provide visibility into progress, support decision-making, and drive continuous improvement.

Education and Experience

• B.S. in Engineering (Electrical, Mechanical, Industrial Engineering, or other technical degree)
• 8–10+ years in Data Center/Critical Infrastructure industry

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

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CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email [e-mail] or call: 806-589-0141. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.

CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission‑critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune1000 companies. CyrusOne’s leading global platform of hybrid‑cloud and multi‑cloud deployments offers customers colocation, hyperscale, and build‑to‑suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world‑class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long‑term stability and strategic advantage at scale.

For more information, please visit cyrusone.com.

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