Regional Sales Manager

Smart Care Equipment Solutions; Illinois; Hybrid; USD 90,000 - 140,000; Full time

Job summary

Smart Care Equipment Solutions is seeking a Regional Sales Manager to lead and develop a field sales team, driving regional targets and customer experience improvements. The role emphasizes coaching, data-driven decisions, and cross-functional collaboration to optimize sales processes and outcomes.

Ideal candidates bring strong communication, leadership, and analytical skills, with a proven track record in sales leadership and the ability to influence internal and external stakeholders.

Qualifications

• Bachelor’s in Business or related field is required.
• Strong oral and written communication skills are essential.
• Deep sales process knowledge and negotiation skills are required.
• Analytical mindset and data-driven decision making are essential.

Responsibilities

• Hire, onboard, train, and manage field sales resources.
• Monitor sales activity and coaching based on pipeline reports.
• Develop strategic plans for regions in collaboration with National Account team.
• Collaborate with cross-functional teams to improve processes and customer experience.
• Set activity goals and monitor performance against annual sales targets.
• Audit sales reporting for accuracy with Finance.

Skills

Oral and written communication

Leadership

Sales process knowledge

Analytical skills

Negotiation

Networking

Influence

Problem solving

Education

Bachelor’s in Business or related field

Job description

Summary of the Job

The Regional Sales Manager position is responsible for leading, developing, and managing a team of field sales resources with the goal of exceeding the annual sales targets for the assigned region. This role requires a high level of direct coaching and people development skills as well as the ability to use data to drive the required results for the region. The Regional Sales Manager is expected to develop strong cross-functional relationships to improve sales processes and ultimately improve the customer experience. This position will be a participant on the sales leadership team and be expected to champion change initiatives, provide input on go-to-market strategies, and help guide the overall direction of the sales organization. To succeed in this position, candidates should have exceptional communication, problem-solving, and sales coaching skills as well as being resourceful, analytical, adaptable, and organized with the ability to build rapport with customers.

Main Responsibilities

• Accountable for hiring, onboarding, training, and performance managing the assigned field sales resources
• Monitor sales activity/sales reporting, including key pipeline reports to coaching sales performance and direct sales resources
• Develop and communicate strategic plans for assigned regions and local territories in collaboration with National Account team
• Collaborate with internal cross-functional teams to remove barriers, improve processes, set customer expectations, and deliver an overall positive experience for our customers
• Establish and track sales activity goals and objectives for individual sales reps based on their annual sales goals and experience.
• In conjunction with Finance, review and audit sales reporting for accuracy
• Build a culture of continuous improvement and winning as one Smart Care team
• Partner with 3rd parties, as necessary, to acquire tools, insights or capabilities to enhance the sales organization.

Qualifications

• Bachelor’s in Business or related field
• 3 – 5 years’ experience in a sales role with 3 – 5 year in a sales leadership role
• Strong oral and written communication skills
• Strong leadership skills and an ability to develop followership
• Deep sales process knowledge and solid negotiation and networking skills required
• Highly analytical with ability to leverage data and insights to drive decision-making
• Results-oriented, setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success
• Adept at grasping, understanding, and articulating company vision
• Comfortable managing under pressure and ability to successfully multitask and prioritize
• Passion to win and motivate a diverse team
• Ability to influence internal and external customers

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.