Regional Sales & Customer Success Leader

Prentke Romich Company; Wooster (OH); On-site; USD 110,000 - 170,000; Full time

Job summary

PRC-Saltillo is seeking a Regional Manager to lead regional customer support and sales teams, driving revenue growth and market expansion. You’ll coach high-performing teams, establish targets, and collaborate with Funding leadership to ensure a consistent customer experience.

Ideal candidates hold a bachelor's degree in a related field, 3+ years of relevant experience, and at least 1 year of management experience, preferably with AAC industry knowledge.

Qualifications

• Bachelor’s degree in related field required.
• 3+ years of relevant work experience required.
• At least 1 year of management experience required.
• Experience in the AAC industry preferred.
• General knowledge of medical device funding ideal.
• Demonstrated success in consultative selling preferred.

Responsibilities

• Provide strategic leadership to the regional team to support company objectives, sales and revenue goals, key performance metrics, and pipeline growth.
• Establish and monitor individual and team revenue targets, goals, and quarterly priorities.
• Coach, motivate, mentor, and develop regional team members.
• Promote a consultative, customer-centric sales approach throughout the region.
• Assess customer, consultant, and regional market needs and contribute to best practices, processes, and tools.
• Ensure staff receive effective training and follow applicable policies.
• Build collaborative relationships internally and externally and assist regional staff with resolving customer concerns.
• Support regional forecasting, budgeting, strategic planning, and training initiatives.
• Participate in recruiting, onboarding, and training new regional team members.
• Complete performance reviews and other team administrative responsibilities.
• Represent PRC-Saltillo at conferences and regional events as needed.

Skills

Leadership

Time management

Communication

Analytical thinking

Customer focus

Training & development

Education

Bachelor’s degree in related field

Job description

PRC-Saltillo is seeking a Regional Manager to lead regional customer support and sales teams, driving revenue growth and market expansion. You’ll coach high-performing teams, establish targets, and collaborate with Funding leadership to ensure a consistent customer experience.

Ideal candidates hold a bachelor's degree in a related field, 3+ years of relevant experience, and at least 1 year of management experience, preferably with AAC industry knowledge.