Regional Sales & Customer Care Associate

Sika AG; Cheyenne (WY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with generous company match

Medical, Dental, and Vision Benefits

Paid parental leave

Life Insurance

Disability Insurance

Paid time off and paid holidays

Floating holidays

Wellness/Fitness reimbursements

Education assistance

Job summary

A leading construction materials company is looking for a Regional Sales Assistant/Customer Service Representative in Wyoming. The role involves responding to customer inquiries and ensuring customer satisfaction by resolving issues efficiently. Ideal candidates should possess strong customer relations skills and the ability to manage complaints effectively. This full-time position offers various benefits including 401(k) matching and paid parental leave.

Qualifications

• Proven experience in a customer service role.
• Strong ability to resolve customer complaints efficiently.
• Ability to work in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Resolve customer complaints and provide information.
• Process orders and maintain customer records.

Skills

Customer relations management

Excellent communication skills

Problem-solving abilities

Organizational skills

Ability to work under pressure

Education

High school diploma or equivalent

College degree preferred

Tools

Customer service software

Job description

A leading construction materials company is looking for a Regional Sales Assistant/Customer Service Representative in Wyoming. The role involves responding to customer inquiries and ensuring customer satisfaction by resolving issues efficiently. Ideal candidates should possess strong customer relations skills and the ability to manage complaints effectively. This full-time position offers various benefits including 401(k) matching and paid parental leave.