Regional Restaurant Leader — Drive Profit & Guest Experience

Wingstop; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Wingstop is seeking a District Manager to lead and support multiple Wingstop restaurants in the Tampa, FL region. You’ll guide General Managers, ensure guest satisfaction, drive sales and profitability, and uphold food quality, safety, and brand standards across stores.

You’ll recruit and develop store leaders, monitor operations, and implement company directives to achieve short and long-term objectives while maintaining compliance with regulations and OSHA guidelines.

Qualifications

• Guest service mentality; has a genuine desire to serve the customer
• Maintains a calm, tactful demeanor when dealing with difficult situations
• Manages multiple projects and timelines with a sense of urgency and follow through
• Well organized and detail oriented
• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
• Has an outgoing personality
• Strong work ethic
• Has restaurant industry experience
• Maintains regular and predictable attendance
• Must have a valid U.S. Driver’s license
• Must be 18+ years old
• Other duties as assigned

Responsibilities

• Partners with General Managers and staff to run an excellent operation, showing leadership, be a team player, maintain a professional demeanor and help crew members meet the standards for quality customer service
• Provide the necessary counsel and assistance to ensure managers’ establish business plans to help keep restaurants profitable
• Ensure the company is making a profit by following guidelines for sales growth, food prices and employee wages
• Responsible for undergoing further training as well as training the staff. Training covers not just the scope of the restaurant's operations but also personal development
• Coaches store managers how to handle progressive discipline, termination issues and employee development opportunities in both one on one and group training sessions
• Ensure appropriate cleanliness, sanitation, safety and staffing standards are maintained
• Continually evaluate and react to performance issues and actively recruit restaurant staff candidates
• Ensures that all restaurants maintain a Theoretical to Actual COGS variance of less than 2%
• Ensures that labor standards are followed in all restaurants and scheduled to actual labor stays within 2% variance
• Familiar with Aloha and NBO
• Any other responsibilities as assigned by the Director of Operations

Skills

Guest service mindset

Calm demeanor

Multitasking

Organized

Ongoing learner

Outgoing personality

Strong work ethic

Restaurant industry experience

Regular attendance

Valid U.S. driver’s license

18+ years old

Other duties as assigned

Tools

Aloha POS

NBO

Job description

Wingstop is seeking a District Manager to lead and support multiple Wingstop restaurants in the Tampa, FL region. You’ll guide General Managers, ensure guest satisfaction, drive sales and profitability, and uphold food quality, safety, and brand standards across stores.

You’ll recruit and develop store leaders, monitor operations, and implement company directives to achieve short and long-term objectives while maintaining compliance with regulations and OSHA guidelines.