Regional Registry Director (Multi-Location)

CareGivers of America; Boca Raton (FL); On-site; USD 110,000 - 170,000; Full time

Job summary

CareGivers of America is seeking a Regional Administrator to oversee administrative operations across multiple Nurse Registry locations in an assigned Florida region. You will promote consistent client experiences, caregiver registration, and referral coordination while ensuring regulatory compliance and growth.

The role reports to the VP of Client Success and leads administrative teams, coordinates with HR and compliance, and maintains effective communication across leadership and staff.

Qualifications

• Bachelor’s degree in business, marketing, healthcare administration, or related field, or equivalent experience; master's preferred.
• 7–10 years of progressive leadership experience in home care, healthcare staffing, nurse registry, or related field.
• Experience coordinating operations across multiple locations and implementing consistent admin practices.
• Strong knowledge of Florida nurse registry requirements, private-pay home care, and related processes.
• Proficiency with electronic records systems, scheduling systems, databases, and MS Office; Matrix experience preferred.

Responsibilities

• Plan, organize, direct, and manage daily administrative operations across assigned locations with consistent processes and accountability.
• Lead and coach registry administrative staff; set expectations, provide feedback, and coordinate HR actions as needed.
• Recruit, hire, develop, and terminate administrative personnel with HR guidance and proper onboarding.
• Maintain strong client, caregiver, and referral partner relationships; ensure high service standards and timely communication.
• Coordinate registry referrals, caregiver availability, and escalation handling while respecting independent-contractor relationships.
• Ensure compliance with AHCA requirements and applicable laws; prepare for licensing reviews and audits as needed.
• Collaborate with Billing on accurate documentation, AOB submissions, and client billing matters.
• Represent the registry at community events and professional organizations to grow referral networks.

Skills

Leadership

Communication

Coaching

Data-driven decision making

Multisite leadership

Problem solving

Education

Bachelor’s degree in business, marketing, healthcare administration, or related field

Master’s degree preferred

Tools

Matrix

Microsoft Office

Electronic records management

Job description

CareGivers of America is seeking a Regional Administrator to oversee administrative operations across multiple Nurse Registry locations in an assigned Florida region. You will promote consistent client experiences, caregiver registration, and referral coordination while ensuring regulatory compliance and growth.

The role reports to the VP of Client Success and leads administrative teams, coordinates with HR and compliance, and maintains effective communication across leadership and staff.