Regional Quality Systems Manager

WestRock Company; Atlanta (GA); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading company in the packaging industry seeks a Regional Quality Systems Manager to enhance product quality and consistency. This role involves collaboration with mill leadership to implement effective quality systems and continuous improvement initiatives, requiring strong leadership and analytical skills. The position is remote with up to 60% travel to various operational locations.

Qualifications

• Experience in quality management systems and customer relations.
• Ability to develop statistical analysis of performance.

Responsibilities

• Deploy revamped Run-to-Target program in Containerboard mills.
• Assist mills in implementing corrective actions from quality claims.
• Deliver Quality System requirements training for new Quality Managers.

Skills

Leadership

Analytical skills

Project management

Critical thinking

Communication

Education

Bachelor’s degree in engineering / science

Job description

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** Remote Role (up to 60% travel) **

SUMMARY

The Regional Quality Systems Manager partners with mill leadership, operations, technical, and quality individuals to reduce risk to our customers through effective quality systems implementation, and to improve the consistency and profitability of our products through a relentless focus on continuous improvement. Additionally, the Regional Quality Systems Manager shares responsibility for the proactive resolution of problems, developing quality processes, delivering training to employees, and inspecting quality control systems part of the mills’ ISO 9001:2015 standard expectations.

KEY RESPONSIBILITIES
* Deploy revamped Run-to-Target (RTT) program in Containerboard mills.
* Review and analyze RTT data to identify deviations and potential improvements.
* Assist mills to evaluate current process constraints, ways to reduce process variability, and to improve operational flexibility.
* Facilitate proof of concept trials with mills and box plants personnel to eliminate existing restrictions and optimize system profitability.
* Partner with mill support teams and regional OPEX resources to reduce prime losses and improve OME (Overall Machine Effectiveness).
* Coach mills to close gaps on their Change Management processes.
* Assist mills in implementing corrective actions deriving from quality claims and customer feedback.
* Support audits at mills as necessary and train as ISO Lead Internal Auditor.
* Deliver Quality System requirements training for new Quality Managers and coach them during their onboarding.

KEY CHARACTERISTICS AND ATTRIBUTES
* Professionalism and strong work ethic.
* Ability to quickly build trust with customers (mills, internal box plants, and external customers).
* Leadership and initiative.
* Critical thinking and problem-solving ability.
* Analytical skills.
* Project management skills.
* Good written and verbal communication skills.
* Attention to Detail.
* Ability to work in a team structure.
* Independent when planning, organizing, and prioritizing work.

REQUIREMENTS
* Bachelor’s degree in engineering / science.
* Travel required to operational locations (around 60%) covering 6 paper mills.
* Must have either corrugated box plant or paper mill background
* Exposure to quality management systems, leadership and management, customer relations.
* Ability to obtain process and quality information to develop statistical analysis of performance and assist in the development of corrective action plans.

Keywords: quality manager, quality systems manager, quality, quality engineering manager, corporate quality manager, regional quality manager, containerboard, paper, paper mill, liner, medium, corrugated medium, paperboard, kraft paper, white top paper, corrugated boxes, corrugated packaging, box plant, corrugated plant

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Packaging and Containers Manufacturing

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