Regional Quality Systems Manager

Smurfit Westrock plc; Buffalo (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Regional Quality Systems Manager who will partner with mill leadership to enhance quality systems and improve product consistency. This role involves deploying innovative programs, analyzing data for operational improvements, and ensuring compliance with ISO standards. The ideal candidate will possess strong analytical and project management skills, along with the ability to build trust with diverse teams. This position offers the chance to make a significant impact in a dynamic environment focused on sustainable solutions in packaging. If you are passionate about quality assurance and continuous improvement, this opportunity is perfect for you.

Qualifications

• Bachelor's degree in engineering or science required.
• Experience in corrugated box plant or paper mill is essential.

Responsibilities

• Deploy quality systems and continuous improvement processes.
• Analyze data to identify deviations and improvements.
• Train new Quality Managers and conduct audits.

Skills

Analytical skills

Project management skills

Critical thinking

Communication skills

Leadership

Problem-solving ability

Attention to Detail

Education

Bachelor’s degree in engineering / science

Job description

3 days ago Be among the first 25 applicants

General Information

Job ID: ATR48241
Posting Job Title: Regional Quality Systems Manager
Locations: DE WFH Delaware, IL WFH Illinois, IN WFH Indiana, MD WFH Maryland, MI WFH Michigan, NH WFH New Hampshire, NJ WFH New Jersey, NY WFH New York, OH WFH Ohio, PA WFH Pennsylvania, TX WFH Texas, VA WFH Virginia, VT WFH Vermont, WI WFH Wisconsin, WV WFH West Virginia
Employment Type: Full Time
Date Posted: 09-Apr-2025
Relocation Support: No
Description & Requirements
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

• Remote Role (up to 60% travel)

Summary
The Regional Quality Systems Manager partners with mill leadership, operations, technical, and quality individuals to reduce risk to our customers through effective quality systems implementation, and to improve the consistency and profitability of our products through a relentless focus on continuous improvement. Additionally, the Regional Quality Systems Manager shares responsibility for the proactive resolution of problems, developing quality processes, delivering training to employees, and inspecting quality control systems part of the mills’ ISO 9001:2015 standard expectations.
Key Responsibilities

• Deploy revamped Run-to-Target (RTT) program in Containerboard mills.
• Review and analyze RTT data to identify deviations and potential improvements.
• Assist mills to evaluate current process constraints, ways to reduce process variability, and to improve operational flexibility.
• Facilitate proof of concept trials with mills and box plants personnel to eliminate existing restrictions and optimize system profitability.
• Partner with mill support teams and regional OPEX resources to reduce prime losses and improve OME (Overall Machine Effectiveness).
• Coach mills to close gaps on their Change Management processes.
• Assist mills in implementing corrective actions deriving from quality claims and customer feedback.
• Support audits at mills as necessary and train as ISO Lead Internal Auditor.
• Deliver Quality System requirements training for new Quality Managers and coach them during their onboarding.

KEY CHARACTERISTICS AND ATTRIBUTES

• Professionalism and strong work ethic.
• Ability to quickly build trust with customers (mills, internal box plants, and external customers).
• Leadership and initiative.
• Critical thinking and problem-solving ability.
• Analytical skills.
• Project management skills.
• Good written and verbal communication skills.
• Attention to Detail.
• Ability to work in a team structure.
• Independent when planning, organizing, and prioritizing work.

Requirements

• Bachelor’s degree in engineering / science.
• Travel required to operational locations (around 60%) covering 6 paper mills.
• Must have either corrugated box plant or paper mill background.
• Exposure to quality management systems, leadership and management, customer relations.
• Ability to obtain process and quality information to develop statistical analysis of performance and assist in the development of corrective action plans.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance
• Industries: Packaging and Containers Manufacturing