Regional Quality & Process Improvement Lead

Grocery Outlet Inc.; Vancouver (WA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) Profit Sharing

Vacation time (up to 120 hours/year)

Job summary

Grocery Outlet Inc. seeks a Regional Quality and Process Improvement Supervisor to lead the site-level quality program across assigned distribution facilities.

You will oversee QA and QC Coordinators, ensuring food safety, SQF compliance, audit readiness, corrective actions, and continuous improvement initiatives. You will partner with 3PL partners and facility leadership to prioritize quality risks, drive CAPA effectiveness, and deliver timely closure of findings while maintaining strong

Qualifications

• 3-5+ years of experience in quality assurance or related field, including food safety and distribution.
• Experience leading, coaching, and supervising QA/QC teams.
• Strong knowledge of GMPs, SQF, and audit processes.

Responsibilities

• Lead facility-level quality program across assigned sites and ensure compliance.
• Oversee QA Coordinators and QC Coordinators, aligning prevention and detection efforts.
• Ensure SQF and regulatory readiness; perform internal audits and CAPA follow-up.
• Deliver training on GMPs, food safety, and quality procedures; document evidence.
• Coordinate with 3PL and facility leadership to address quality risks and resource needs.
• Aggregate and trend quality data to inform leadership and drive improvements.

Skills

Leadership

Coaching

Communication

Analytical skills

Training

Cross-functional collaboration

Problem solving

Education

SQF Practitioner certification

HACCP certification

PCQI certification

Job description

Grocery Outlet Inc. seeks a Regional Quality and Process Improvement Supervisor to lead the site-level quality program across assigned distribution facilities.

You will oversee QA and QC Coordinators, ensuring food safety, SQF compliance, audit readiness, corrective actions, and continuous improvement initiatives. You will partner with 3PL partners and facility leadership to prioritize quality risks, drive CAPA effectiveness, and deliver timely closure of findings while maintaining strong