Regional Property Manager - Multi-Family Properties

CYM Living; Fort Wayne (IN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan with employer match

Paid time off and holidays

Job summary

CYM Living is seeking a Regional Property Manager to lead a team of Property Managers, Leasing Agents, and maintenance staff across the Indianapolis area. You will drive performance, ensure standards, and oversee vendor relationships.

This role requires strong communication, hands-on leadership, and a strategic focus on portfolio optimization, resident service, and operational efficiency. A car and valid driver's license are required for on‑site responsibilities.

Qualifications

• 5+ years of Property Management experience.
• Minimum of 3-5 years of experience managing a team.
• Strong verbal and written communication skills.
• Familiarity with property management software systems.
• Proficient in MS Office (Word, Excel, Outlook).
• Must have a car and a valid driver's license.

Responsibilities

• Supervise a team of Property Managers, Leasing Agents, Maintenance Techs, etc.; communicate expectations and provide feedback.
• Oversee collaboration with leasing; ensure alignment between teams.
• Schedule and lead monthly property manager meetings and quarterly field observations.
• Participate in hiring processes and oversee HR-related matters as needed.
• Develop and reinforce systems, reports, policies, processes, and procedures.

Skills

Leadership

Communication

Property management

MS Office

Vendor management

Team management

Tools

Property management software

MS Office suite

Job description

Overview: CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands‑on approach to real estate investment and property management, accomplishing our mission by incorporating data and technology with hyperlocal customer service to all units.

The Regional Property Manager oversees a team of property managers responsible for properties throughout the Indianapolis area.

• Supervise a team of Property Managers, Leasing Agents, Maintenance Techs Etc. Communicate job expectations, assist with work planning, monitor job performance, coach and provide feedback and/or work with HR as needed on a regular basis
• Oversee and ensure collaboration with leasing
• Schedule and lead monthly property manager meetings and quarterly field observations
• Contribute to the hiring processes of new staff, providing oversight to human resources
• Participate in promotions and role/position change discussions, as well as the allocation of property manager portfolios
• Develop, coordinate, and reinforce proper use of systems, reports, policies, processes, and procedures
• Set department strategy, goals, metrics/measures, create operational efficiencies, standard processes and procedures, and evaluate performance to goals
• Oversee the handling of quality and customer service issues with tenants, owners, and other departments
• Provide timely and attentive service to residents, ensuring needs are satisfied
• Regularly inspect properties; common areas are clean and well‑maintained, and the buildings meet requirements
• Negotiate contracts with vendors
• Coordinate with maintenance to resolve escalated issues, schedule repairs, and resolve emergency maintenance issues in a timely manner
• Review summary reports for all properties regularly and provide feedback, as well as recommend management improvements
• Maintain an open dialogue with property owners on vacancies, tenants, physical condition of property, personnel, and financial issues
• Work with upper management to discuss portfolio, and gain insights for performance
• Interact with new clients, providing insight into workable solutions, for leasing and resident services

Requirements

• 5+ years of Property Management experience
• Minimum of 3-5 years of experience managing a team required
• Strong verbal and written communication skills
• Familiarity with property management software systems
• Proficient in MS Office (i.e. Word, Excel, Outlook)
• Must have a car and a valid driver's license

Benefits

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer match
• Paid time off and holidaysProfessional development opportunities and ongoing training

CYM Living is an equal opportunity employer.