Regional Property Management Support

University City Housing; Philadelphia (Philadelphia County); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Short-term Disability

Long-term Disability

Life Insurance

Employee Assistance Program (EAP)

Apartment Discount Available

Certification & Licensing

Job summary

University City Housing (UCH) seeks a Regional Property Management Support professional to join our Philadelphia-area team. You will aid leasing, maintenance coordination, and on-site operations while delivering excellent resident service.

This role blends customer service with hands-on property management in a fast-paced environment. The ideal candidate has at least one year of property management or leasing experience, strong communication skills, and a proactive approach to problem solving.

Qualifications

• Experience in leasing or property management.
• Strong communication and customer service skills.
• Ability to analyze data and prepare clear presentations.

Responsibilities

• Build and maintain high levels of resident satisfaction through exceptional customer service and relationship building.
• Conduct project research, analyze data, and prepare organized project presentations.
• Manage and support all day-to-day property functions.
• Perform leasing, administrative and marketing functions, including prospect engagement, lease processing, and resident communications.
• Maintain occupancy rates through strong resident retention and attracting new residents.
• Identify solutions and resolve resident and customer concerns in a timely, professional manner.
• Assist regional management with reporting, compliance, audits and special projects.
• Conduct move-in, move-out, annual, and routine property inspections with on-site teams to implement preventive maintenance.
• Support clubhouse facilities and community amenities as needed.
• Provide coverage for key property positions as necessary (Property Management, Leasing, Maintenance Coordinator, Production Manager).

Skills

Leasing

Property management

Customer service

Data analysis

Reporting

Communication

Job description

University City Housing (UCH) is a trusted, Philadelphia-based property management company specializing in the acquisition, renovation, maintenance, and long-term management of residential and commercial real estate. Since 1967, UCH has provided quality places to live and work, with a portfolio that now includes 4,000+ residential apartments and 250,000 sq. ft. of commercial space across Philadelphia and its surrounding suburbs.

A People-Focused Property Management Company

At UCH, we aim to deliver a memorable, supportive, and enjoyable work experience. Throughout the year, we host employee events that strengthen teamwork, build community, and celebrate success. If you're looking for a company that values professionalism and workplace culture, you'll feel right at home here.

UCH is seeking an enthusiastic and career-driven Regional Property Management Support person ready to grow within a fast-paced and rewarding property management company. If you're looking for a role that blends customer service, leasing expertise, and hands-on operations, this is the perfect opportunity to accelerate your career.

Our ideal candidate is pro-active, detail-oriented, and experienced in property management or leasing. If you're a natural problem solver and customer service professional, we want to hear from you! This role is a great 'next step' for a property management professional with at least one year of experience. You should love being on-site with residents and prospects!

Regional Property Management Support Duties:

• Build and maintain high levels of resident satisfaction through exceptional customer service and relationship building
• Conduct project research, analyze data, and prepare organized project presentations
• Manage and support all day-to-day property functions
• Perform leasing, administrative and marketing functions, including prospect engagement, lease processing, and resident communications
• Maintain desired occupancy rates through strong resident retention as well as attracting new residents to the property
• Identify solutions and resolve resident and customer concerns in a timely, professional manner
• Assist the regional management team with reporting, compliance requirements, audits and special projects
• Conduct move-in, move-out, annual, and routine property inspections while partnering with onsite teams to implement preventive maintenance strategies that enhance resident satisfaction and minimize service disruptions
• Support the management and operation of clubhouse facilities and community amenities as needed
• Provide coverage for key property positions when necessary, including Property Management, Leasing, Maintenance Coordinator, and Production Manager roles

Ideal Candidate Profile:

• A stable, progressive work history and experience in leasing/property management
• Ability to multi-task, meet deadlines, and handle the pressures of a fast-paced industry
• A valid driver's license and reliable transportation
• Strong communication skills both written and verbal
• Property Management and/or Hospitality experience preferred
• Ability to effectively implement the goals and objectives of the company
• Flexibility with hours and days worked; weekend availability required

Our Comprehensive Benefits Package for Full-Time Employees Includes:

• Opportunities for professional and personal development and career growth
• Competitive Salary
• Comprehensive Health Insurance - Medical, Dental, Vision
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Retirement plan – 401(k) with up to 4% employer match
• Paid Time Off (vacation, sick, 9 holidays, 2 floating holidays)
• Employer-paid Short-term Disability
• Voluntary Long-term Disability
• Voluntary Life Insurance
• Voluntary Hospital Indemnity Insurance
• Employee Assistance Program (EAP)
• Annual Awards & Recognition
• Company Paid Certifications & Licensing
• Employee Referral Program
• Apartment Discount Available

Link to our real estate portfolio: www.uchcareers.com/our-properties